Experience

STB Consulting LLC Management Consulting

Principal Consultant/Owner

2/2014 - Present

I provide strategic planning, portfolio & project management, and process improvement consulting to non-profits and small- to medium-sized organizations to help them establish the direction of their organization, optimize their investments, and ensure their programs deliver business value.

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Centers for Disease Control and Prevention (CDC) - Client Management Consulting

PMO & Business Process Improvement Consultant

10/2017 - 9/2020

Established and led an IT Project Management Office (PMO) for the National Center for Emerging and Zoonotic Infectious Diseases (NCEZID).

* Key objectives included the following: formulate and implement a more robust SDLC process; establish a more effective IT governance structure; facilitate communication and coordination across the spectrum of NCEZID IT assets; and institute a portfolio management strategy to optimize and leverage IT asset utilization across the center.

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Bearings Bike Shop - Client Management Consulting

Strategic Planning Consultant

5/2019 - 12/2019

Facilitated the development and Board approval of a three year strategic plan for this Atlanta-based non-profit. Bearings Bike Shop invites kids to earn a bike of their own while developing the skills necessary to successfully transition into adulthood and the workforce.

* Led the organization through the development on an actionable strategic plan to include mission, vision, goals, measurable objectives (including targets) as well as a list of prioritized strategic initiatives.

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Intercontinental Hotels Group - Client Management Consulting

Program Management Consultant

8/2014 - 6/2017

Provided program and project management leadership for critical Global Sales and Marketing strategic initiatives for IHG® Rewards Club, the first and largest hotel loyalty program. Served as program manager for the overhaul of the IHG Rewards Club Elite status program including a new Elite status tier.

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Booz Allen Hamilton Management Consulting

IT Portfolio & Project Management (PPM) Consultant

5/2012 - 8/2014

Led PPM strategic plan development, on-going governance of critical performance metrics, and provided direction and oversight to project managers on SDLC and related internal processes in support of the Centers for Disease Control and Preventions’ (CDC) Management Information Systems Office (MISO).

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Atlanta Public Schools Other

PROGRAM DIRECTOR, SYSTEMS AND PROCESSES

2/2010 - 5/2012

Consulted on district-wide cross-functional action teams to improve back-to-school readiness workflows and provided process leadership for 100 area schools. Influenced stakeholders, including the Atlanta Board of Education, to act on recommendations. Following promotion to program director, identified urgent issues and major operational gaps.

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KUBRA Other

IT Project Manager

8/2007 - 2/2010

Managed multiple, large-scale, custom document presentment and e-billing software projects for clients in insurance, utilities, healthcare, and financial industries. Gathered client specifications and oversaw project planning, change control, implementation, issue management, process improvement, and team leadership.

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Freescale Semiconductor Other

Program Manager

8/2005 - 8/2007

Ensured project execution success through daily monitoring of project scorecards; established business unit requirements, developed project schedules, and managed relationships with vendors for custom SRAM/ROM memory compiler programs.

* Improved strained vendor relations with robust stakeholder management, communications planning, training, and coordination of global teams across 4 sites in 3 countries.

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Freescale Semiconductor Other

NPI Engineer

8/2004 - 8/2005

Co-owned the design, prototype development, and alpha testing of a New Product Introduction (NPI) life cycle management tool. Interfaced with engineering, technology development, and quality assurance teams to document requirements.

* Prevented up to $5M in rework costs and improved production yields through strategic process improvements.

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Freescale Semiconductor Other

Senior Device Engineer

8/1999 - 8/2004

Developed next-generation process technologies for advanced interconnects via experimental design and reliability testing. Served as primary technical contact during the development, certification, manufacturing implementation, and technology transfer of Motorola’s 0.18μm copper interconnect technology.

* Received 2003 Women of Color Technology and Business Award for technology innovation.
* Authored / co-authored 9 white papers on interconnect integration and intrinsic reliability.