Functional Skills

Business Development
Market Research
Leadership Development
Operations Management
Contract Pricing / Negotiation
Financial Planning & Analysis (FP&A)

Sector Experience

Business Services
Financial Services
Real Estate
Retail
Travel & Hospitality

Experience

MMM LLC Management Consulting
Independent Consultant
8/2023 - Present
● Strategically repositioned real estate assets to target new demographic or market segment, resulting in increased occupancy rates and higher rate yields
● Enhanced customer experiences by implementing concierge services, upgrading amenities, or enhancing property management processes
● Built creative marketing teams optimizing brand recognition with the use of digital marketing channels, social media campaigns, or experiential marketing events to generate buzz and drive traffic to properties

Delos Living LLC Product Management / Strategy
Senior Director
1/2020 - 8/2023
● Managed key client relations ensuring seamless integration of wellness solutions in property portfolio
● Cross functional collaboration with marketing, design and business development teams
● Conducted market research to identify emerging trends and adjust business strategies accordingly
● Developed comprehensive client training programs and digital portal
● Implemented workshops and seminars, ensuring consistent implementation of wellness initiatives across diverse cultural contexts
● Identified and pursued new business opportunities globally, expanding the company's footprint in the hospitality sector

Hotel Hendricks | Fortuna Realty Group Operations
Executive Operations
11/2019 - 1/2020
● Conducted detailed financial analyses and generated insightful reports to identify opportunities for cost reduction and revenue growth
● Established and maintained strong relationships with vendors and suppliers, negotiating favorable contracts and cost-effectiveness in the procurement of goods and services
● Successfully designed and introduced a comprehensive new hire on boarding system, streamlining processes and accelerating the integration of new team members resulting in improved overall efficiency
● Implemented rigorous quality control measures to uphold high standards in food and beverage offerings, and overall guest satisfaction
● Collaborated with various departments to ensure seamless coordination and alignment of efforts in achieving overall hotel objectives

DaDong New York | DaDong Catering LLC Sales
Director of Events
9/2017 - 9/2019
● Orchestrated and executed strategic event planning initiatives, driving revenue growth through the conception, organization, and successful execution of high-profile events
● Managed budget, sitevisits, hotel and vendor contracts, print collateral, audiovisual needs
● Collaborated with culinary and management teams to optimize menu offerings and pricing strategies to maximize profitability
● Cultivated and maintained strong relationships with clients, event planners, and industry stakeholders, ensuring repeat business and fostering a positive reputation for the restaurant in the events and hospitality sector
● Quickly adapts to various roles in execution of simultaneous multiple events and buyouts

Wise Men | 355 WM Restaurant Inc. Start-Up
Managing Partner
2/2013 - 9/2017
● Developed and implemented sales growth strategies through targeted marketing campaigns, promotions, and strategic partnerships
● Built comprehensive financial plans and budgets ensuring financial sustainability and profitability
● Recruited, trained, and led a high-performing team, fostering a positive and collaborative work culture
● Led revenue enhancement initiatives, leading to a substantial increase in profitability through targeted pricing strategies and upselling programs
● Implemented systems and initiatives to enhance customer experiences, leading to repeat business and customer loyalty