Deputy Head of 40-strong business services group providing range of professional services to lawyer community. Accountable for:
- Team leadership and recruitment across IT, Data, Operations, Procurement, Executive Assistant, Compliance, Risk and Intake/Conflicts.
- Advising firm senior leadership on assessing and selecting lateral partner candidate busi ness cases and business plans.
-Building out a new compliance risk and conflict/intake function including hiring and coaching a senior specialist through the process.
- Devising and implementing new and enhanced operational processes and collaboration spanning multiple teams
- System-wide data remediation, enhancement and analysis initiatives including a new suit of financial management dashboards and reports.
- The firm's digital transformation programme including selection, procurement and rollout of new tech tools
- The firm’s purpose, vision, culture, values as well as its first annual report.
- New team structures.

Advised and supported the Managing Partner and his leadership teams on the full business management spectrum of the practice group:
- Divisional strategy refresh, launch and implementation
- Production and project management of strategic documents/narratives e.g. executive reports/packs; financial and commercial presentations; business cases and paperwork bundles.
- Recurring BAU operational rhythm, cadence and projects e.g. internal comms/updates, leadership and senior meetings, townhalls, internal discussion groups, office moves
- Financial performance monitoring, hygiene, reporting and management.
- Partner performance reviews, people and culture issues, DEI initiatives (race and gender) and strategic hiring.
- Roll-out and performance of technology and digital tools (both internal-facing and external client-facing).

Worked with multiple practice teams in senior national, regional and global roles to grow their profile and business:
• Managed resource in 3 sub-teams, co-led UK team (9 people), 'dotted line' oversight of EMEA colleagues.
• Led BD globally for one priority product line, encompassing all strategic and tactical activities plus OKR/KPI setting and coordination of multi-office Partner group (20+ people) with lead Partner.
• Worked with EMEA Disputes Exec on a new structured, collaborative client targeting and cross-selling strategic plan.
• Strategic BD leadership and coordination for cross-functional banks-facing Partner group focused on market differentiation and opportunity/revenue generation for priority bank clients and targets (worth £multi-millions).
• Coached partners and senior associates on personal BD planning and client relationship planning.
• Account Director for major client, driving overall relationship and planning/execution of associated BD activities from a zero-

Responsible for strategy development and campaign execution across multiple teams liaising with senior partners and marketing leadership.

Advised and assisted the respective leadership in their growth programmes to double in size and revenue, ultimately leading a team of eight and managing the UK marketing graduate programme as well as designing and executing campaigns for multiple service lines.

Two roles: Marketing and Events Executive developing and executed internal and external events, publications and wider campaigns across product ranges. Subsequently, promoted to Communications Account Manager providing strategy, advice, leadership and coordination on the delivery of all external activities for two of four major industry segments.