Functional Skills
Business Analysis
Business Development
Change Management / Org Design
Customer Relationship Management
Financial Management
Inventory Management
Leadership Development
Operational Efficiency
Operations Management
Performance Management
Revenue Growth
Strategic Planning
Supply Chain Management
Transportation & Logistics
Business Analytics
Sector Experience
Business Services
Retail
Transportation & Logistics
Languages
Swahili
Fortune 500
Experience
rooms + spaces
Operations
DIRECTOR OF RETAIL OPERATIONS
4/2023 - 4/2024
Led strategic retail operations for this start-up, optimizing performance, profitability, and scalability. Drove transformation initiatives, aligning business strategy with operational execution.
Developed and implemented growth strategies, enhancing revenue, efficiency, and customer experience.
Identified expansion opportunities, improving market positioning and operational capabilities.
Advised cross-functional teams on vendor negotiations, logistics, and process optimization.
Led inventory management improvements, reducing shrink, increasing profitability, and driving sustainable success.
Developed and implemented growth strategies, enhancing revenue, efficiency, and customer experience.
Identified expansion opportunities, improving market positioning and operational capabilities.
Advised cross-functional teams on vendor negotiations, logistics, and process optimization.
Led inventory management improvements, reducing shrink, increasing profitability, and driving sustainable success.
Bed Bath & Beyond
Operations
DIRECTOR OF OPERATIONS
9/2021 - 6/2023
Ditected multi-store operations nationwide, driving business transformation, operational efficiency, and revenue growth. Partnered with leadership, IT, and vendors to implement strategic, cost-saving initiatives.
Optimized operations across locations, enhancing workflows, productivity, and cost control.
Spearheaded process improvements, reducing workload and driving significant cost savings.
Developed long-term strategies aligning financial, operational, and budgetary goals.
Advised cross-functional teams on optimizing processes, logistics, and cost efficiencies.
Managed supply chain operations, overseeing freight flow, 3PL partnerships, and fulfillment.
Led payroll productivity, expenditure planning, and facility management for financial efficiency.
Managed operational wind-down strategy during company closure, ensuring a smooth transition and minimizing disruption.
Optimized operations across locations, enhancing workflows, productivity, and cost control.
Spearheaded process improvements, reducing workload and driving significant cost savings.
Developed long-term strategies aligning financial, operational, and budgetary goals.
Advised cross-functional teams on optimizing processes, logistics, and cost efficiencies.
Managed supply chain operations, overseeing freight flow, 3PL partnerships, and fulfillment.
Led payroll productivity, expenditure planning, and facility management for financial efficiency.
Managed operational wind-down strategy during company closure, ensuring a smooth transition and minimizing disruption.
Bed Bath & Beyond
Operations
DISTRICT MANAGER
5/2016 - 9/2021
Manahed multi-store operations across three provinces, driving market expansion, profitability, and operational efficiency. Advised senior leadership on business initiatives, talent strategy, and process optimization.
Launched new store locations, ensuring seamless execution from strategy to full operations.
Developed and mentored district managers, fostering leadership growth and operational excellence.
Provided strategic insights to test and implement new business initiatives, optimizing performance.
Ensured compliance with corporate policies, safety regulations, and financial guidelines.
Led talent acquisition strategy, hiring and training store managers and key leadership roles.
Optimized inventory and marketing initiatives, driving top North American performance in eCommerce fulfillment.
Launched new store locations, ensuring seamless execution from strategy to full operations.
Developed and mentored district managers, fostering leadership growth and operational excellence.
Provided strategic insights to test and implement new business initiatives, optimizing performance.
Ensured compliance with corporate policies, safety regulations, and financial guidelines.
Led talent acquisition strategy, hiring and training store managers and key leadership roles.
Optimized inventory and marketing initiatives, driving top North American performance in eCommerce fulfillment.
Bed Bath & Beyond
Other
STORE MANAGER
9/2012 - 5/2016
Managed daily store operations, sales performance, and financial oversight, ensuring profitability and efficiency. Focused on team development, customer experience, and strategic merchandising to drive growth.
Opened and managed two new store locations, implementing KPI-driven strategies to optimize sales and service.
Developed and mentored store associates, enhancing sales techniques, product knowledge, and marketing execution.
Led full-cycle talent management, building a strong leadership pipeline through hiring and development.
Designed and executed succession planning initiatives, fostering internal promotions and leadership growth.
Advised on merchandising and operational strategies, improving inventory management and budget forecasting.
Optimized inventory control and shrink reduction strategies, increasing profitability and reducing operational risks.
Opened and managed two new store locations, implementing KPI-driven strategies to optimize sales and service.
Developed and mentored store associates, enhancing sales techniques, product knowledge, and marketing execution.
Led full-cycle talent management, building a strong leadership pipeline through hiring and development.
Designed and executed succession planning initiatives, fostering internal promotions and leadership growth.
Advised on merchandising and operational strategies, improving inventory management and budget forecasting.
Optimized inventory control and shrink reduction strategies, increasing profitability and reducing operational risks.
Bed Bath & Beyond
Other
Assistant Store Manager
5/2010 - 9/2012
Supported daily store operations, sales performance, and team development to drive efficiency and profitability. Focused on training, merchandising, and customer experience to optimize performance.
Assisted in opening and managing new store locations, implementing KPI-driven strategies.
Trained and coached associates in sales techniques, product knowledge, and customer service.
Supported inventory management and shrink reduction, improving profitability and operational efficiency.
Assisted in opening and managing new store locations, implementing KPI-driven strategies.
Trained and coached associates in sales techniques, product knowledge, and customer service.
Supported inventory management and shrink reduction, improving profitability and operational efficiency.