Functional Skills
Procurement
Market Research
Market Intelligence
Purchasing
Customer Service
Operations Management
Benchmarking
Supplier Relationship Management
Supply Management
Software Skills
Microsoft Office
Sector Experience
Business Services
Languages
English
Top Consulting Firms
Experience
Tealbook
Marketing
Product Marketing Manager
7/2022 - 2/2023
• Used a value-based approach to creating sales and marketing content aligned to various stages of the sales cycle, including sales decks, case studies, brochures, event collateral, conference presentations, datasheets, web pages, and videos
• Translated industry trends and insights to influence product and go-to-market strategy by conducting market research, participating in customer briefings, and analyzing metrics
• Enabled customer success organizations to communicate value, leading to increased referrals, activation, retention, and revenue growth. Identify exemplary customers to evangelize their story with references, case studies, and partnered presentations
• Supported go-to-market strategy for new and updated product releases including internal and external collateral development, sales training, customer communication and messaging
• Created thought-leadership content in the form of whitepapers, blogs, and event presentations
• Translated industry trends and insights to influence product and go-to-market strategy by conducting market research, participating in customer briefings, and analyzing metrics
• Enabled customer success organizations to communicate value, leading to increased referrals, activation, retention, and revenue growth. Identify exemplary customers to evangelize their story with references, case studies, and partnered presentations
• Supported go-to-market strategy for new and updated product releases including internal and external collateral development, sales training, customer communication and messaging
• Created thought-leadership content in the form of whitepapers, blogs, and event presentations
The Hackett Group
Other
Manager, Procurement Advisory
7/2017 - 6/2022
Associate Advisor, Procurement Advisory April 2020 – April 2022 Analyst, Procurement Advisory July 2017 – April 2020
• Supported 50+ procurement/P2P organizations during both planning and implementation phases of sourcing and procurement transformation initiatives by delivering best practice advice and metrics on a wide variety of procure-to-pay topics
• Led and coordinated development of The Hackett Group's market intelligence capability offering
• Analyzed benchmark, performance study and maturity model results; delivered preliminary recommendations to improve client overall efficiency and effectiveness
• Supported research through providing input to planned studies, analyzing results, drawing insights, and developing conclusions and output decks
• Supported webcasts through the development of content and assisting in the preparation and delivery of onsite Forums and Conferences
• Acted as lead advisor for managing Purchase-to-Pay performance study; partnered with performance s
• Supported 50+ procurement/P2P organizations during both planning and implementation phases of sourcing and procurement transformation initiatives by delivering best practice advice and metrics on a wide variety of procure-to-pay topics
• Led and coordinated development of The Hackett Group's market intelligence capability offering
• Analyzed benchmark, performance study and maturity model results; delivered preliminary recommendations to improve client overall efficiency and effectiveness
• Supported research through providing input to planned studies, analyzing results, drawing insights, and developing conclusions and output decks
• Supported webcasts through the development of content and assisting in the preparation and delivery of onsite Forums and Conferences
• Acted as lead advisor for managing Purchase-to-Pay performance study; partnered with performance s
Accenture
Operations
Procurement Operations Analyst
6/2014 - 7/2017
Procurement Operations Specialist May 2014 – June 2017
• Team Lead for 8-person Buying Center account comprised of two delivery centers in North America and India
• Managed client specific procurement activities to ensure that services were delivered in accordance with contractual and service level obligations
• Addressed escalations that occurred and presented the client with corrective action plans and improvements to prevent future errors
• Monitored and communicated procurement operations performance, opportunities for improvement, and leading practices for designated clients throughout contract term
• Integrated the various purchasing functions from short term strategic activities of sourcing and auction services to the long-term activities of category management, procurement transaction processing, and procurement enablement
• Provided process and transaction support while developing and enhancing current reporting with a focus on quality and process efficiency
• Team Lead for 8-person Buying Center account comprised of two delivery centers in North America and India
• Managed client specific procurement activities to ensure that services were delivered in accordance with contractual and service level obligations
• Addressed escalations that occurred and presented the client with corrective action plans and improvements to prevent future errors
• Monitored and communicated procurement operations performance, opportunities for improvement, and leading practices for designated clients throughout contract term
• Integrated the various purchasing functions from short term strategic activities of sourcing and auction services to the long-term activities of category management, procurement transaction processing, and procurement enablement
• Provided process and transaction support while developing and enhancing current reporting with a focus on quality and process efficiency