I currently lead Consulting Resource Group (CRG), alumni of Accenture, Deloitte, EY, and PwC from the U.S., Europe, and Australia. We specialize in providing corporate, VC, PE, and consulting firms access to top-tier on-demand talent, with the unique distinction of delivering the highest quality work at LATAM rates as all our experts work remotely from Colombia. On my team I currently have myself, Max Turner (Senior Manager), and Jake Chan (Senior Consultant).

Lead team responsible for developing, executing, and managing global strategies for new growth initiatives. Use cases included: consumer bill payments, request to pay, faster payments, SMB and healthcare. Most recently I was responsible for the cross-functional leadership of 50+ FTE to build and pilot a new payment rail agnostic (card, ACH, RTP, etc.) consumer bill payment platform, including:
•Capturing voice of the customer to craft the product strategy, driving executive support & $5M+/yr investment.
•Partnering with engineering on product roadmap prioritization and platform build, using Agile development.
•Using Design Thinking to conduct voice of the customer research and develop, then deploy, the ideal UX.
•Establishing strong product leadership and project management, including defining and owning OKRs.
•Leading business development to secure financial institution & biller pilot clients, with several investing $1M+.
•Results: Platform built with live pilot in the UK and ov

Led industry payment consulting teams working with merchants, acquirers, and trade associations to prepare for the future of commerce and optimize payment operations.

Created global team to invest in and develop new fintech strategic partnerships (eg. Samsung Wallet). Vice President of Merchant Payment Consulting & Strategy 2007 – 2012
•Led 35 payment experts to provide consultation to our largest clients on payment processing optimization.
•Product owner responsible for achieving global scale through multi-channel launch of payment gateway in 4 countries. Resulted in acquisition of 900+ merchants in first 8 months.
•Led sales/distribution strategy development as part of deal team responsible for a major acquisition.
•Managed a vendor team of 15 consultants responsible for ~$1MM in new annual revenue.
•Developed and executed offshoring plan for external sales team resulting in cost savings of ~20-30%.

Led strategy and operations team of 26 FTE. Direct P&L responsibility of $4M / shared P&L responsibility of $175M.

Led client engagements in insurance, CPG, and industrial equipment industries.

Led global client engagements in media and technology industries.