Functional Skills

Project Management
Sales and Operations Planning (S&OP)
Communications
Marketing Analytics
User Research
Primary Research
Secondary Research
Qualitative Research

Software Skills

Tableau
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Sector Experience

Business Services
Healthcare
Technology
Big 4 Accounting
Fortune 500
Top Consulting Firms

Experience

Deloitte Research
RESEARCH AND PURSUIT MANAGER
1/2022 - Present
HEALTH EQUITY INSTITUTE
Lead research for cross-industry publications. Manage vendors and coordinate senior stakeholders and alliance partners across diverse business offerings.
• Author paperfor external, industry-leading publication to advance Deloitte's eminence in sustainability and the health care sector (forthcoming)
• Develop and run research study from start to finish, including designing survey tool, and developing publication plan that includes 1 external paper, 2 Deloitte publications, webinar, and a Wall Street Journal article (forthcoming)
TAX
Conduct research on customer motivations, pain points, and goals, advising product leaders on how to shape the service offering in response to those needs. Manage pursuit projects, author client-centric messaging, and coach designers on the client's point-of-view.
• Managed 16 projects, leading to over $12 million in sales through guiding international teams of designers, researchers, and product leads to understand and respond

Williams Research
Visiting Professor
7/2017 - 12/2021
Designed and led research projects from start to finish, presenting findings to a wide variety of audiences. Created and taught courses in Religious Studies, Gender Studies, Political Science, and Anthropology, including mentoring students as junior researchers.
 Developed and implemented a strategy to increase course enrollment and major numbers, leading to 400% increase in course enrollment and 250% increase in the number of majors
 Designed 17 courses as interdisciplinary team-based research projects, guiding and mentoring students on everything from ideation to framing, execution, and reporting, and gained top 15% satisfaction rating
 Prepared, wrote, and presented findings to a wide variety of audiences, from teenagers to senior faculty, summarizing key insights to gain interest across disciplinary boundaries

University of Pennsylvania Research
Ben Franklin Fellow
8/2009 - 7/2016
Ran research studies, headed communications for the interdisciplinary Center for Ancient Studies, advised early-career teachers, and taught 5 courses and 8 discussion sections.
 Constructed and executed 9 end-to-end novel multi-phase qualitative research projects, analyzing complex data sets and presenting findings in written summaries and verbal presentations at Stanford University, Brown University, Colgate College, and national conferences
 Led communications for Penn’s Center for Ancient Studies, including the management of its website and communications to internal and external stakeholders
 Planned and taught 5 research seminars (semester courses) and 8 research discussion groups, focusing student researchers’ attention on multiple research methods and strategies for analyzing data
 Provided consulting services through Penn’s Center for Excellence in Teaching, Learning, and Innovation, using interviews and observations to provide actionable feedback to presenters