• Pioneered quantitative/qualitative research center of excellence, implementing frameworks and data-driven programs to optimize operations and talent enablement strategies across the enterprise.
• Spearheaded global People Analytics office, leveraging AI and machine learning to analyze market and organizational data, derive strategy, and drive $50M+ in operational value.
• Designed and executed change management strategies to drive cross-functional transformation, fostering a continuous learning culture and enhancing employee engagement for our 65k+ employees globally.
• Conducted original research to predict opportunities for increasing employee belonging, improving human capital strategies, and enabling a future-ready workforce.
• Established strategic C-suite partnerships, aligning stakeholders on organizational development strategies and ensuring execution of key workforce initiatives.

Professor in the PhD / DBA program in the Glenn R. Jones School of Business.

• Directed strategic planning and global digital transformation programs, developing frameworks and job relevant education to build new talent pipelines for the digital era.
• Shaped industry dynamics through thought leadership, publishing research on modern management programs, people analytics strategies, and addressing Future of Work challenges.
• Optimized operations executive management, ensuring strategic alignment across the Board of Directors.
• Devised complex analytics, research plans, and dashboards to deliver actionable insights on talent market trends and workforce planning requirements.
• Consulted C-suite leaders on reshaping talent strategies, fostering innovation, and accelerating digital transformation through organizational effectiveness initiatives.

Design and deliver various Executive Education and Continuing Education courses.

Professor of Management for a variety of non-traditional / adult undergraduate students.

• Conducted seminal research on organizational development best practices, remote leadership, and strategies for enabling enterprise effectiveness during digital transformation.
• Designed and delivered professional development programs focused on strategic planning, change management, inclusive workforce strategies / DEI, and leadership coaching.
• Consulted regional employers on current skill gaps, partnering to design undergraduate/adult education courses addressing organizational needs.
• Exceeded institutional outreach goals by providing strategy, leadership, and management advisory services to businesses.
• Led research, instructional design, and delivery of key undergraduate and adult education courses addressing modern management competency needs.

• Directed enterprise-level change management and talent development engagements, optimizing performance strategies in a complex, multinational environment.
• Championed organizational transformation by formulating strategy and deploying executive dashboards to build a data driven, problem-solving culture.
• Spearheaded cross-functional teams conducting in-depth analyses to identify opportunities for market growth, cost optimization, and employee engagement.
• Consulted as strategic advisor on strategy, operations management, people analytics, and redesigning business processes to drive operational excellence and P&L performance.

• General manager overseeing strategic planning, operations, and HR / talent enablement with full P&L accountability for a 250+ employee operation.
• Redesigned organizational structures, implementing agile practices and upskilling cross-functional teams to accelerate growth in new business units.
• Transformed employee engagement and earned "Best Places to Work" recognition by overhauling existing Leadership Development program and redesigning new hire onboarding programs.
• Optimized workforce productivity (+23%), service metrics (+20%), and quality (+30%) by leading Lean Six Sigma initiatives and business process reengineering.