Develop curriculum, conduct workshops, executive coach and keynote talks in a variety of subjects including in part; Leadership, Employee Engagement, Team Development and Public Speaking. I create an on-going process not a series of events.
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Caroline is sought after as an executive coach for her non-traditional approach to coaching. She customizes her approach for every coachee and applies the philosophy when coaching leaders that ‘you cannot lead en-masse but must lead to the individual’ to her coaching style. Her coachees say she is firm but fair and nurtures an environment based on trust, psychological safety and fun.
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Speaking engagements is another arena that Caroline participates in successfully. Some of her most popular talks include topics on: Psychological Safety; Living a Purpose Driven Life; Special Needs; Everyone has a Story; The Making of a Great Leader, Got Existential Angst? So does Caroline and likely her favourite: 365 Must-Know Talks of All Time.

organization. But, a number is just a number unless you understand the story behind it! That's where I come in. I provide my clients with meaningful insight into their current state of employee engagement and provide holistic consulting services to improve their future state. Every client is uniquely different and so is every solution.
• Orchestrate and deliver focus groups to better understand the root cause of engagement challenges, facilitate workshops and action planning sessions. I move data into action.
• Develop curriculum, conduct workshops, executive coach and keynote talks in a variety of subjects including in part; Leadership, Employee Engagement and Continuous Dialogue. I create an on-going process not a series of events.
• Consult with clients at multiple organizational levels, including the SVP HR and C-suite level, to create organization and behaviour-changing change management strategies, primarily focused on employment experience and talent management. I develop rea

Talk Talk Principle Consultant and Facilitator September 2005 – November 2010

Leadership Program Consultant September 2005 – December 2007

Strategic Direction & Training Firm Consultant September 2004 – September 2005

Train, develop and evaluate Area Managers in Western Canada; from Victoria to Winnipeg. Responsible for 6 direct reports who manage retail customers within Western Canada as well as 38 direct head office customers.
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Responsible for the hiring, performance management and salary recommendations for direct reports.
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Maximized the venues and communicative tools to facilitate sharing of ideas and solutions i.e. Speakers Corner, Connections, and The Western Edge.
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Develop quarterly and yearly field sales business objectives, priorities and action plans in support of regional and key account objectives.
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Championed the SCJ internal sales training strategic plan. Develop short and long term strategic vision for Professional Selling Skills (PSS) and sales training package.

Responsible for 5 projects including; Exxon Mobil Global project, Sales Builders 2002, Global Segmentation Project, Sales Leadership Forum and the ISM 2002 and 2003.
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Project Leader Exxon Mobile. On going project that isolates countries that are of opportunity for both Adams and Exxon Mobile. For example; attained listing of Halls and Dentyne Ice in the U.K. in Esso sites in February 2002.
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Project Leader Sales Builders 2002. A course designed for high potential account managers globally with the purpose of aligning sales practices across the globe. Designed curriculum and facilitated the courses in Mexico, Spain, Canada and United States. The courses’ focus is to convey the strategic direction of Adams globally, build strategic profit-building solutions with the customer, consultative selling and joint business planning.
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Project Leader The Leadership Forum 2002. Global training forum designed to provide tangible tools for the senior leadership team in the midst of change. This for

Accounts include: Westfair Foods; The Real Canadian Superstore, The Real Canadian Wholesale Club, Extra Foods and Westfair Independents. Shell Canada National. In 1999 responsible for Federated Co-op.
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Provide business management and category management information/expertise. Conduct regular updates versus annual plans to identify issues and opportunities to achieve business goals.
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Manage day-to-day customer needs.
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Negotiate and manage spending, promotions, pricing and plannograms.
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Westfair results 2000 +11% Vs YAG, 2001 +10% Vs YAG.

Wholesale. In 1996; Foodfare, Macdonalds Consolidated in Thunder Bay, Ont.
• Coordinated and delivered account specific promotions.
• Designed effective presentations for new listings, In/Out listings, promotions and competitor de-listings. Set up advertising for accounts. 1997 increased 20% in share of ads at NWC. Increased sales by 22% at The North West Company in 1997. The North West Company food division grew 2
● in 1997. 1998 24% increase.