Functional Skills

Operational Risk Management
Project Management
Quality Control
Regulatory Compliance
Risk Management
Performance Management
Business Process Outsourcing
Finance Transformation
Commercial Due Diligence
Requirement Analysis
Transportation Management Systems (TMS)

Sector Experience

Business Services
Financial Services
Fortune 500

Experience

ELEVATE CONSULT Legal
GRC and Business Process Consultant
1/2023 - Present
• Risk & Controls Self-Assessment Project for a financial institution Lead Risk & Controls Self-Assessment workshops for wholesale, consumer, enterprise, and risk functions Identify risks, document controls. Identify controls' enhancements and communicate them to client. Develop controls testing scripts. Develop and enhance project documentation. Present RCSA results to Executive Management
• Develop Internal Audit Program for telemedicine function for large medical services system.

Wells Fargo Legal
Commercial Banking Control – Operational Risk Officer / Senior Vice President
11/2018 - 12/2022
• Conducted Risk & Controls Self-Assessments (RCSAs), including risk driver documentation and key controls for commercial banking businesses.
• Reviewed performance of Key Risk Indicators Program for Commercial Banking; monitor design, assessment, and reporting, identify root causes of breaches, consult with subject matter experts, and author procedures & guides.
• Orchestrated Risk Measurement Program for Commercial Banking, including Risk Appetite metrics development, annual assessments, and monthly/quarterly reporting for 180-measures portfolio.
• Ensured uninterrupted quality and consistency through accurate operational procedures documentation, remaining current on best practices, and frequent review of technological tools and policies.

Wells Fargo Legal
Wholesale Chief Operating Office – Compliance Leader / Senior Vice President
1/2018 - 11/2018
• Expertly managed regulatory compliance, financial crimes, operational risk, fraud risk, records, issues, and audit readiness. Oversaw program development, implementation, execution, and enhancement for a new, 50-employee internal service business unit.
● • Researched and evaluated the applicability and value of internal policies and external regulations
● • Cultivated relationships with cross-functional partners and educated internal stakeholders on new processes.

Wells Fargo Operations
Business Manager / Senior Vice President
1/2013 - 12/2017
• Analyzed worldwide workflows for a newly formed 20-staff, $20bn International Commercial Loans Portfolio Management Group and established processes supported by appropriate procedures and reporting.
• Generated budget for the Business Unit and ensured fiscal discipline and internal policy compliance.
• Originated staffing structure and devised job descriptions and performance criteria for the Business Unit. Led career and skills enhancement programs for a 7-country, 20-member international team.
• Analyzed internal staff satisfaction survey results and administered an innovative action plan to address results.
• Directed development and execution of a strategic plan to manage a portfolio of $20bn+ international commercial loans. Produced a suite of 10 analytics solutions for the Analytics Group that was accessible to senior management and more than 150 global users.
• Steered team efficiencies that streamlined data acquisition, promoted accuracy, and simplified report preparatio

Wells Fargo Legal
Manager / Senior Vice President
10/2005 - 12/2012
Proficiently operationalized BSA/AML regulatory requirements for international banks and MSBs
• Created and directed an 11-member team of direct reports/risk management professionals through 10 years of complex organizational and regulatory changes impacting more than 2,500 financial institution clients from 100+ jurisdictions worldwide.
• Authored vital operating procedures, on-the-job training guide and professional development materials for the Risk Management team.
• Lead business requirements development for 2 customer due diligence workflow automated solutions (in-house and vendor package) supporting 3,000+ international institutional customers and offerings of treasury management and credit products
• Consistently achieved "satisfactory" ratings from internal auditors and external regulators for 10 consecutive years.
• Knowledgeably educated internal stakeholders on BSA/AML regulations, policies, and best practices.
• Developed regulatory training

Wells Fargo Legal
Officer / Vice President
6/2001 - 9/2005
Developed tools, forms and requirements for due diligence program.
Conducted clients' due diligence research.
Analyzed new regulatory requirements applicability to teh business.
Conducted regulatory training program

Wachovia Bank and predecessor institutions Research
Loan Analyst
2/1998 - 5/2001
Conducted client's due diligence.
Researched the compliance of client's organizaitons with the World Bank's programs requirements.