I work with the top innovating and 1% of Fortune 500s to build best-in-class UX for difficult, user centric platforms. This includes enterprise, digital transformation and multi-tenant solutions.

https://invictas.agency

Forbes Technology Council is an invitation-only organization for senior-level technology executives. Members are respected tech leaders and executives — selected for the council based on their deep knowledge and diverse experience in the industry.

— Managed Product, Design, UX Teams
— Maintained 100% Monthly Active User (MAU) growth to plan
— Pushed existing Attributed Churn down by 60%
— Drove 40% Daily/Monthly User Ratio (above DAU/MAU industry average of 25%)
— Established Voice of Customer program in all products (NPS & User Feedback)
— Created SDLC product requirements process
— Oversee customer, partner, and internal product roadmaps
— Implemented data analytics platform to measure engagement

Managed the team's process, strategy, and architecture by defining new market categories through User Centered Design. My work includes the design and execution of software systems through user-led insights, research, and Agile methodologies.

— Stakeholder & Team Process Management
— Research & Usability Testing
— Enterprise User Experience (UX) Strategy
— Product Requirements
— User Centered Design Process(s)
— Information Architecture
— User Flows, Task Flows, and CX Journeys

Managed the product team's process, strategy, and architecture for Harman | Samsung clients. Also implemented standard UX processes, managed client relationships, and managed the UI team.

— Agile (Lean UX) Project Management
— Sales & Project Estimating
— User Experience (UX) Strategy
— User Centered Design Process
— Information Architecture
— Interactive Design
— Usability Testing

Managed the brand and UI/UX team. This included implementing organizational best-practices through UCD/SDLC strategy, vendor management, sales, and creative direction.

Additional Contributions:

— Increased Monthly Cashflow by 90%
— Cashflow Analysis
— Product Consultation for Executive Teams
— Team Management
— Brand Strategy

Implemented and executed product strategy, user-centered design, and UX consulting services. BDG sold to More Cabbage in 2014.

Work Included:

— Product Consulting
— Business Advisory
— UX Strategy
— Product Ideation

Responsible for the strategy, design and development of SaaS systems for GracewayMedia.com (now Igniter Media). Worked with teams nationally to overhaul and build a new UI using front end web technologies.

Additional Responsibilities:

✓ HTML5 Development
✓ UI Design
✓ Brand Consulting