Functional Skills

Business Operations
Commercial Due Diligence
Customer Service
Financial Management
Inventory Management
Leadership Development
Operations Management
Retail Management
Revenue Growth
Sales and Operations Planning (S&OP)
Supply Chain Integration
Supply Chain Management
Process Improvements
Benchmarking
Change Management / Org Design

Software Skills

Microsoft Excel
Microsoft Word
Microsoft Office
Microsoft PowerPoint

Sector Experience

Business Services
Financial Services
Retail
Social & Public Sector

Languages

English

Experience

Service Corp. International Start-Up
Chief Operations and Sustainability Officer
1/2012 - 2/2024
• Led strategic initiatives for organizational transformation and operational improvements, resulting in significant revenue growth and enhanced service quality.
• Managed cross-functional teams to oversee construction and operational build-out for new locations, ensuring compliance with health and safety standards.
• Developed comprehensive operational systems and standard operating procedures (SOPs) that enhanced consistency and efficiency across various departments.
• Established effective communication strategies with senior leadership to discuss operational insights, driving alignment on strategic objectives.

The Venture.Fund Management Consulting
Sustainability and Operations Consulatnt
1/2023 - 6/2023
Creating and managing an impact investing framework with a specific focus on empowering female-led ventures and aligning them with Sustainable Development Goals (SDGs) related to improving health and environmental outcomes in communities. This framework serves as a bridge between these ventures and investors, facilitating investment decisions based on the potential for positive social and environmental impact.

Key aspects of role included:

Framework Development: designed a comprehensive framework that outlines how impact investments can be directed towards female-led ventures to address specific SDGs related to health and environmental sustainability. This framework includes criteria for selecting ventures, metrics for measuring impact, and methods for tracking progress.

Gate Gourmet Operations
Operations Consultant
4/2017 - 6/2017
Formalization of the refilling process at the Jericho warehouses ensuring adherence to best practices and the unique needs of each airline.

Optis Consulting Management Consulting
Operations Consultant
9/2016 - 12/2016
Process improvement project requiring the redesign of staffing requirements and forecasted projects to ensure accuracy of consultant availability.