• Lean Certification Program - Co-created a Lean Training toolkit with templates and examples and Lean Training SharePoint site. Wrote scripts and recorded training videos. Analytics: Developed tracking spreadsheet documenting which colleagues completed which training path and when coursework was completed. Publicly celebrated HR colleagues who completed coursework.
• Process Consulting - Worked with HR partners to identify process improvement opportunities, create project charters, identify and map current and future state processes, and provide project implementation plans. Provided leadership read out updates monthly.
• Key Accomplishment – Worked with Diversity, Equity, and Inclusion team to define future state process improvement and change management plan. Eliminated rework and improved cross department collaboration.

• Process Development and Optimization - Led current and future process mapping activities and gap analysis; wrote standard work instructions and policies; produced roles and responsibility RACIs. Analytics: Developed project tracking dashboard to measure new build and optimization metrics closure rate.
• Key Accomplishment – Led the Marketing team thru a current state process mapping and gap analysis exercise; identified need for process improvement with a vendor relationship.
• Document Management and Retention – Analytics: Developed tracking system to proactively assess document expiration needs.
• Key Accomplishment – Created standardized yearly review process of new and existing process documents. Reduced number of process documents expiring due to non-action.

• Business Project Manager - Managed multiple project teams; created project charters, held weekly project plan meetings, established project documentation. Brought organization, accountability, and improved collaboration to the organization.
• Key Accomplishment - Created project team/plan documentation and established project team direction.
• Capital Management Project Selection Process and Business Project Roadmap - Co-authored a new submission process for business units and scoring criteria to approve Annual Planning projects. Developed and maintained business project roadmap based on approved capital projects which I presented to Leadership on a monthly basis.
• Key Accomplishment – Received positive feedback from Leadership on Project Roadmap format as it supported better quarterly resource planning.
• Voice of the Pharmacy panel - Lead the ad campaign to recruit, interview, and approve new members. Worked with project leads to state their process improvement objectives in p

• Senior Project Manager - Led multiple successful implementations of Electronic Health Record software in Long Term Care market (including project discovery, kickoff, planning, executing, monitoring, risk assessment, and closeout of multiple simultaneous SAAS software projects). Managed matrix project team including Clients, Sales, Account Management, Tech Support, Hosting, Interoperability, API Vendors, Product Management, Training Resources, and/or Development teams to ensure successful project completion. Provided profit and loss statement for each project.
• Key Accomplishment – Led first ever integration of MatrixCare software with a 3rd party vendor software. Required working with Scrum master and IT team to write requirements for ADT integration, multiple sprints, and testing with client to implement solution. Satisfied clients' requirements and led to better clinical data recording.
• OpenAir Subject Matter Expert / System Admin for Implementation Team. Created project plan

• Project Manager - Led multiple successful hardware and software technology installations in Acute and Long-Term Care markets (including project discovery, kickoff, planning, executing, monitoring, risk assessment, and closeout of multiple simultaneous hardware and software projects). Managed matrix project team including Clients, Sales, Tech Support, Service, and Training teams to ensure successful project completion.
• Key Accomplishment – Successful implementation of large full hospital retrofit with special billing rules and need to be onsite for 2 years.