Functional Skills
Communications
Service Delivery
Disaster Recovery
Project Management
Customer Relationship Management
Data Management
Leadership Development
HR Transformation
HR System Implementation
Software Skills
Peoplesoft
Workday
Siebel CRM
SAP SuccessFactors
Certifications
SHRM-SCPSHRM Senior Certified Professional
Sector Experience
Financial Services
Life Sciences & Pharma
Manufacturing
Retail
Technology
Languages
English
Big 4 Accounting
Fortune 500
Top Consulting Firms
Experience
EQUINITI
Human Resources
Project Manager – Organization Transformation
6/2023 - 9/2024
Manage transformational projects in a technology-based services organization to drive and coordinate strategic initiatives in order to increase operational efficiency, quality, and performance.
• Managing the global transformation of the organization throughout the merger process.
• Provide people enablement support as the organization works on global outsourcing.
• Lead the Program/Project Manager role to ensure that all HR Transformation Projects are conducted efficiently and effectively and play the role of SPOC for any Transformation requirements within HR.
• Align with stakeholders on global transformation agenda, which includes IT, Finance, and HR.
• Managing the global transformation of the organization throughout the merger process.
• Provide people enablement support as the organization works on global outsourcing.
• Lead the Program/Project Manager role to ensure that all HR Transformation Projects are conducted efficiently and effectively and play the role of SPOC for any Transformation requirements within HR.
• Align with stakeholders on global transformation agenda, which includes IT, Finance, and HR.
Ernst & Young (EY)
Human Resources
Global Consulting – HR Transformation
5/2022 - 6/2023
Directed program management for a global healthcare client for Workday Implementation, managing the implementation process and alignment with business goals. Served as the PMO lead for the Human Capital Analytics workstream, overseeing the planning, execution, and delivery of key analytics initiatives to drive data-driven decision making and enhance HR strategies.
• Collaborated with the HRIS Director, Enterprise Architect, Payroll Director, and PMO office on workshops, delivering the agreed-upon deliverables as outlined in the Statement of Work (SOW).
• Coordinated HR transformation by developing a high-level roadmap for the client's Workday rollout, in line with organizational goals and objectives.
• Engaged in the launch of a Workday rollout, incorporating project management, system implementation, and change management to achieve a successful and seamless transition.
• Led multiple pursuits for the global divestiture of an organization, successfully managing payroll separation
• Collaborated with the HRIS Director, Enterprise Architect, Payroll Director, and PMO office on workshops, delivering the agreed-upon deliverables as outlined in the Statement of Work (SOW).
• Coordinated HR transformation by developing a high-level roadmap for the client's Workday rollout, in line with organizational goals and objectives.
• Engaged in the launch of a Workday rollout, incorporating project management, system implementation, and change management to achieve a successful and seamless transition.
• Led multiple pursuits for the global divestiture of an organization, successfully managing payroll separation
Walgreens Boots Alliance
Human Resources
Global Program Manager – HR Transformation
6/2021 - 5/2022
Led the program management of the global outsourcing initiative for WBA's HR Shared Services (HRSS), overseeing the successful transition and management of HR services for 500,000 employees worldwide. Aligned with change management initiatives to roll out global HR Shared Services (HRSS) model, to simplify and streamline HR services.
• Implemented the new Employee Portal for all off Walgreens-Boots Employees (EE's) globally.
• Aligned the Program Plan with the parallel launch of HRIS platform SuccessFactors.
• Worked with WBA and third-party provider for HRSS on IT infrastructure setup.
• Oversaw the end-to-end transition process with a third-party vendor for outsourcing HR operations to APAC and EMEA locations.
• Implemented the new Employee Portal for all off Walgreens-Boots Employees (EE's) globally.
• Aligned the Program Plan with the parallel launch of HRIS platform SuccessFactors.
• Worked with WBA and third-party provider for HRSS on IT infrastructure setup.
• Oversaw the end-to-end transition process with a third-party vendor for outsourcing HR operations to APAC and EMEA locations.
Versiti
Operations
HR Operations Manager (HRSS & HRIS)
5/2019 - 6/2021
Managed 25+ projects effectively, facilitating cross-functional collaboration for efficient project delivery. Consolidated all US state HR operations into a centralized Shared Services model, resulting in better efficiency.
• Orchestrated the inventory and management of 40+ inbound and outbound interfaces for the HRIS system, optimizing data flow.
• Implemented the development Governance Framework for HR Operations/HRIS, while spearheading the development of the Technology Roadmap, aligning key stakeholders for operational excellence.
• Implemented HR Digital solutions on VOE, unemployment, document management, CRM deployment, and onboarding along with analytics for HR stakeholders through Power BI.
• Led the establishment and leadership of the Change Advisory Board and tactical HR SS Ops committee, driving successful execution of the shared Service Center agenda.
• Orchestrated the inventory and management of 40+ inbound and outbound interfaces for the HRIS system, optimizing data flow.
• Implemented the development Governance Framework for HR Operations/HRIS, while spearheading the development of the Technology Roadmap, aligning key stakeholders for operational excellence.
• Implemented HR Digital solutions on VOE, unemployment, document management, CRM deployment, and onboarding along with analytics for HR stakeholders through Power BI.
• Led the establishment and leadership of the Change Advisory Board and tactical HR SS Ops committee, driving successful execution of the shared Service Center agenda.
SC Johnson & Co
Information Technology
Vendor Risk Assurance (Global)
5/2018 - 4/2019
Provided Global Vendor Risk Assessments for SC Johnson's HR & non-HR vendors in order to minimize risk, protect sensitive data, and maintain a reliable network aligned with the company's values and objectives.
• Conducted comprehensive vendor risk assessments, ensuring adherence to ISO, SOC, and NIST standards compliance for all vendors, mitigating potential risks, and establishing a secure vendor ecosystem.
• Managed stakeholder relationships with Governance, SDM (Service Delivery Management), Technology, Business, and PMO (Project Management Office) organizations, fostering effective collaboration and alignment to drive successful project outcomes and operational excellence.
• Collaborated with Governance to drive data classification (H, M, L) and efficiently score risk for all vendors, establishing a robust risk assessment framework that aligned with data sensitivity and supported informed decision-making in vendor management.
• Established direct and effective communication cha
• Conducted comprehensive vendor risk assessments, ensuring adherence to ISO, SOC, and NIST standards compliance for all vendors, mitigating potential risks, and establishing a secure vendor ecosystem.
• Managed stakeholder relationships with Governance, SDM (Service Delivery Management), Technology, Business, and PMO (Project Management Office) organizations, fostering effective collaboration and alignment to drive successful project outcomes and operational excellence.
• Collaborated with Governance to drive data classification (H, M, L) and efficiently score risk for all vendors, establishing a robust risk assessment framework that aligned with data sensitivity and supported informed decision-making in vendor management.
• Established direct and effective communication cha
AbbVie
Human Resources
Senior Manager – HR/Payroll Vendor Performance (Global)
10/2015 - 2/2018
Managed a $10M budget for 10 vendors in the Americas, EMEA, and JAPAC regions by identifying process issues and improving vendor payroll operations.
• Improved vendor performance management through effective HR metrics implementation for 70+ countries, resulting in reduced costs, and proactive identification of opportunities for process optimization and enhanced vendor performance by actively monitoring industry trends, emerging technologies, and regulatory changes.
• Led strategic payroll operations projects, including Bank Channel Management, Reconciliations, Call Centre, ESPP, and more, driving operational efficiency on a global scale across 70+ countries.
• Management of contract governance and change request processes, disaster recovery planning.
EARLIER CAREER HISTORY
• Improved vendor performance management through effective HR metrics implementation for 70+ countries, resulting in reduced costs, and proactive identification of opportunities for process optimization and enhanced vendor performance by actively monitoring industry trends, emerging technologies, and regulatory changes.
• Led strategic payroll operations projects, including Bank Channel Management, Reconciliations, Call Centre, ESPP, and more, driving operational efficiency on a global scale across 70+ countries.
• Management of contract governance and change request processes, disaster recovery planning.
EARLIER CAREER HISTORY
Hexaware Technologies
Operations
Account Delivery Manager
1/2014 - 9/2014
Manage a HRO Multi Million Dollar deal spanning across a dozen countries in APAC region. Manage the BPO and Implemented of Peoplesoft 9.2 Technology solution.
SYMPHONY HRS
Operations
Director, Operations
10/2012 - 1/2014
Director Operations for Global HR Services Company across 20+ countries. Managing a overall business of MultiMillion contracts.
Accenture
Management Consulting
General Manager
12/2006 - 9/2012
Global Shared Services lead for large Consumer Goods, Consulting, Life Insurance Business clients. Handled team sizes from 5 to 200+ across North America, UK and APAC geography. Part of solution architect team deals globally for multiple industries and clients. Received client credentials for the clients that i have been managing for 2 of my clients.