Functional Skills

Budgeting
Project Management
Business Planning
Product Marketing
Financial Planning & Analysis (FP&A)
Customer / Vendor Calls
Business Analysis
Operating Model Design
Strategic Planning
Restructuring / Turnarounds

Sector Experience

Business Services
Real Estate
Retail
Travel & Hospitality

Experience

The Next Idea Group Corporate Strategy & Development
CEO & Founder (TNI and TNI Design)
1/2002 - Present
Multiple award winning specialist restaurant and food retail consulting and management group specializing in the Restaurant & Leisure industries. Services: culinary development, business development, financial planning and budgeting, franchising, new technology implementation, location evaluation and diagnostics, marketing, kitchen layouts and equipment evaluation, technology adoption, growth management, and architectural design. Accomplishments
•Grown business from zero to become very respected agency with over 600 clients across the world, (Los Angeles, based) and a strong strategy, business planning and creative services base.
•Won key accounts with major companies including: Sizzler, Royal Caribbean, Pizzaro, Herfy, Capcom, Al Saud Family, Steak
● Shake, Seven 11, Westfield, Sweetflower, TGI Fridays, House of Fraser, Marias Italian Kitchen, Caliburger, Panera Bread, Plant Power, Sweet Lady Jane, De Andas and TDMK / Dept of Defence.
•Created multiple new products / menus and pro

El Gallo Giro Operations
Executive Vice President (interim)
1/2008 - 12/2008
Responsible for: Revenue: $35m 11 stores 500 employees Accomplishments
•Introduced new 'get well' strategy, enhancing each department with a range of measurable results
•Within 6 months years, generated in excess of $0.5 million in reduced costs.
•Increased sales revenue by 2% from during economic downturn.
•Streamlined menu and costings
•Launched comprehensive new training program covering 3,000 management & staff

Panera Bread (Start up) Operations
Operating Partner
5/2003 - 1/2006
Responsible for: Revenue: $8m 3 Bakery Cafes 160 employees Accomplishments
•Highest Panera average sales in California.
•Successfully identified and secured 6 locations that aligned with Panera sight selection criteria
•Won Antelope Valley's Best Bakery 2003 & 2004 / Santa Clarita Best Bakery 2004.

Safeway, Inc. Operations
VP Restaurant Operations
2/2001 - 2/2002
Responsible for:Revenue: $90m 238 Cafes & Restaurants 3,000employees Accomplishments
•Assembled team utilizing both existing management and hiring externally. Each member has since been promoted or are now directors of progressive companies.
•Triggered 11% comp. sales growth, (compared with overall market growth of 3%), improved gross margin by 2%, enhanced performance through focus on: enhanced location analysis, marketing and range planning
•Successful launch of [new] Café Fresco concept & subsequent roll out of 200 more units – planned by location and demographics
•Launched comprehensive new training program covering 3,000 management & staff.
•Collaborated with supply chain dept. to re-organize [supply chain] systems reducing distribution & storage costs by 6% (and improving delivery levels from 91% to 98%).
•Developed buying strategy with team & increased supplier funding by 420%.

HOUSE OF FRASER Operations
Director Restaurant Operations
11/1997 - 2/2001
Responsible for:Revenue: $60m 76 Cafes & Restaurants 1,250employees Accomplishments Albert Roux – Internationally renowned Celebrity Chef
•2 year 26% comp. sales lift & 3% GP lift (overall market stagnation during same period).
•Managed the implementation of two exclusive Celebrity Chef Brands: The Albert Roux Café & Roux Express – in partnership with Albert Roux, across 16 locations generating highly positive results
•In collaboration with development dept; managed openings of all Albert Roux Cafés and Roux Express concepts (total capital expenditure of $14m and a first in UK Dept. Stores). Group
•2 year 16% comp. sales lift & 1% GP lift (overall market stagnation during same period)
•Developed & implemented House of Fraser's new Restaurant Location Strategy comprising new operating procedures with Key Performance Indicators.
•In collaboration with operators and development dept; managed refurbishment of 68 sites to new corporate image (total capital expenditure of $12m). Includ

Planet Hollywood Operations
General Manager
1/1996 - 10/1997
Responsible for:Revenue: $5m 300 seat Rest / Bar /Merch 120employees

Aroma Café Group Operations
Operations Director
9/1989 - 1/1996
(Start up) Responsible for:Revenue: $15m 22 Cafes 240employees