Founded Obelisk Consulting Firm - SaaS and Project Management firm staffed with consultants who have subject matter expertise in the tech industry.
Acting Principal Consultant and Program/Project Manager for Obelisk Consulting Firm, directly serving clients with project managing software implementations and consulting SaaS companies on technical and business strategies.

Lead Digital Transformations of largest Annually Recurring Revenue accounts on behalf of company via Contract Lifecycle Management platform.
Consulted with clients on best practices for user experience and streamlining business practices.
Translated business problems and workflows into project requirements to build solutions that satisfy stakeholders and result in successful implementations.
Coordinated subject matter experts for various CRM integrations including Salesforce.
Implemented new custom change management log for documenting scope changes. Assisted VP with new Project Management methodologies to better manage implementations.

Project managed key projects, create project plans, coordinate with stakeholders & subject matter experts for timely & quality delivery of TrakSYS Manufacturing Execution Software (MES).
Ofered technical expertise for project hurdles utilizing previous experience.
Directed executive team on timelines for accuracy in accordance with Agile methodologies.
Implemented change management plans for driving successful adoption and negotiating additional revenue.
Managed resources efectively for optimizing of billable hours.

Assisted clients with installation, troubleshooting, & maintenance of TrakSYS software platform using technical expertise & product knowledge. Performed bug testing & quality assurance for newer builds of software.
Authored support articles for documentation of resolving complex issues.
Utilized SQL and C# for troubleshooting database issues.

Responsible for bring-up, maintenance, testing & data collection on Mac Prototypes and HomePod for thermal architecture & algorithms used for cooling & system performance.
Performed post-processing data analysis & reports of test data with Excel & internal tools while creating & maintaining laboratory standard operating procedures.
Experienced in collaborating with project managers & cross functional teams including software, firmware, mechanical, electrical, & test engineers to meet design & program needs.
Created test plans for Engineering, Design, & Production Validation phase testing of MacBook Pros, MacBook Airs, Mac Minis, iMac, iMac Pro and HomePod.
Utilized unix and python for launching and editing test scripts.

Performed hardware & software repairs for Mac Computers, iOS devices & Beats products.
Successfully piloted new iPhone Repair SOP's upon emerging need for increased volume of repairs.
Facilitated training for employees on business practices & competencies.
Sold customers products after inquiring about needs for solutions.