Functional Skills

Digital Transformation
Sales Enablement
Service Management
Process Improvements
Finance Transformation
Customer Relationship Management
Business Analysis
Project Management
Sales Strategy
Operations Management
Marketing Analytics
Change Management / Org Design
Transportation Management Systems (TMS)

Software Skills

Microsoft Word
Microsoft Access
Microsoft Excel
Microsoft Office
Microsoft Project
Microsoft Visio
Microsoft PowerPoint
Salesforce
Asana
Google Docs

Certifications

Six Sigma Black Belt

Sector Experience

Business Services
Financial Services
Healthcare
Technology
Transportation & Logistics

Notable Clients

Digital AI
EVO Transport
QTC
Zoom
Fortune 500
Top Consulting Firms

Experience

Fractional COO Management Consulting
INDEPENDENT CONSULTANT
1/2019 - Present
Delivered interim leadership, process optimization, and strategic advisory to over 30 clients across digital health, SaaS, professional services, logistics, education, and nonprofit sectors. Projects include operational turnarounds, system implementations, customer success redesigns, and go-to-market execution.
Leidos Health Management Consulting
VP Management Consulting
1/2014 - 9/2014
Built and scaled consulting services focused on operational excellence, IT strategy, and healthcare transformation. Partnered with C-level executives to optimize systems, enhance service delivery, and drive performance across large-scale engagements.
Accenture Management Consulting
Manager
4/2012 - 12/2013
Led complex healthcare IT engagements for large provider systems. Specialized in EMR implementations, IT staffing models, and operational readiness.
Beacon Partners Management Consulting
Executive Consultant
7/2011 - 4/2012
Provided strategic advisory and consultative services to healthcare organizations, with a focus on IT solutions and EMR implementations.
McKesson Information Technology
Enterprise Account Executive/Program Manager
5/2005 - 7/2011
Managed enterprise IT consulting programs and client relationships across hospital systems, focusing on EMR solutions and healthcare IT staffing.

Oversaw a $12M multi-site consulting program, achieving all milestones under budget and on schedule.

Grew client portfolio by 25% through solution-focused sales and C-suite relationship development.
Ohio State Medical Center Operations
Consultant / Management Engineer
6/1995 - 4/2004
Improved hospital performance by applying industrial engineering principles to clinical and administrative operations. Led initiatives to streamline patient flow, reduce bottlenecks, and optimize resource utilization across departments. Delivered data-driven recommendations using Lean Six Sigma, process mapping, and capacity modeling to enhance care quality, reduce costs, and support strategic decision-making. Collaborated with cross-functional teams to implement sustainable operational improvements aligned with organizational goals.