Managed all large scale and strategic IT initiatives for the Business Operations department.
• Reduced up to $700,000 in organizational cost through cutting redundant softwares, improving licensing, and contract negotiations.
• Spearheaded an effort to establish and maintain compliance metrics across our systems with cross-functional stakeholders.
• Met all personal and organizational objectives with increasing responsibility year-over year.
• Developed the Business Operations Project Management team and mentored two analysts to support ongoing and future efforts.

Subject matter expert for implementing process improvement initiatives across a large scale network, while acting as Scrum Master for a Shared Services team.
• Managed end-to-end projects that reduced unnecessary labor, resources, and time spent within internal systems
• Completed projects provided teams with up to a 50% decrease in down time, fewer errors, and up to 20% increased overall efficiency.
• Participated in the Akamai Technical Academy from October 2017 to January 2018 and completed all technical modules successfully.