Functional Skills
Change Management / Org Design
Business Planning
Process Design / Re-engineering
Operational Efficiency
Communications
Market Intelligence
Product Innovation
Data Science
Agile Software Development
Artificial Intelligence
Business Intelligence
Business Operations
Data Analysis
Data Management
Finance Transformation
Software Skills
Adobe Premier Pro
Artificial Intelligence
Citrix
Epic EMR
Google Analytics
Jira
MacOS
Oracle CRM
Qualtrics
Certifications
CLSSMBBCertified Lean Six Sigma Master Black Belt
CMCCertified Management Consultant
PMPProject Management Professional
Sector Experience
Business Services
Healthcare
Life Sciences & Pharma
Social & Public Sector
Technology
Languages
English
French
Spanish
Fortune 500
Experience
Innovative Executive Advisory Services
Corporate Strategy & Development
COO and CSO
4/2008 - Present
Partner with Fortune 500 businesses, & healthcare systems to create and implement strategies for performance excellence
Create digital applications and visualization to track progress and identify waste and mitigate risk through simulation modeling, data analysis, balanced scorecards, dashboards, lean six sigma, and business intelligence software
Servant Leadership mentor and organizational development facilitator inspiring innovation, collaborative interactions and support of mission
Create digital applications and visualization to track progress and identify waste and mitigate risk through simulation modeling, data analysis, balanced scorecards, dashboards, lean six sigma, and business intelligence software
Servant Leadership mentor and organizational development facilitator inspiring innovation, collaborative interactions and support of mission
SmartDocs
Management Consulting
COO
7/2020 - Present
• Senior advisor/executive officer guiding innovative technology for digital health solutions for all health care providers at the point of care
Collaborate with clients to develop healthcare business strategy and readiness to implement interactive technology throughout system
• Guide strategy for clinical and technical teams creating SaaS clinical pathways and decision support for medically complex patients
Collaborate with clients to develop healthcare business strategy and readiness to implement interactive technology throughout system
• Guide strategy for clinical and technical teams creating SaaS clinical pathways and decision support for medically complex patients
UnitedHealth Group
Corporate Strategy & Development
Chief Quality Officer/Senior Leader
12/2011 - 12/2018
Trusted advisor providing predictive analysis for revenue, profit, and cash flow opportunities-maximize efficiencies and decrease costs ($20M+ annually)
Guide business intelligence tracking through data analysis and workforce management and impact system improvements, profitability and growth objectives in response to market challenges Lead Global Telecommuter teams to seamlessly integrated across remote operations
Guide business intelligence tracking through data analysis and workforce management and impact system improvements, profitability and growth objectives in response to market challenges Lead Global Telecommuter teams to seamlessly integrated across remote operations
Mayo Clinic
Corporate Strategy & Development
Executive Director
4/2003 - 12/2008
Partner with physician leaders to successfully implement system-wide improvements for healthcare network and facilities Design strategic plan for end-to-end efficiencies within clinical practice to capture $5M-10M per year Lead system-wide alignment to optimize performance and value added service outcomes for clinic and hospital operations Develop communication platforms to share best practices, track performance and mitigate risks Lead strategy to achieve desired outcomes through SLAs
HealthPartners
Corporate Strategy & Development
COO
5/2000 - 4/2003
Lead design and restructure of operations and systems throughout network to optimize resources
Develop platform for shared resource allocation and standardization resulting in 40-60% increase in efficiency
Guide global technology support teams through digital product development and cost effective delivery
Lead system-wide service excellence programs resulting in key improvements in ROI, efficiency, safety, and data privacy
Develop platform for shared resource allocation and standardization resulting in 40-60% increase in efficiency
Guide global technology support teams through digital product development and cost effective delivery
Lead system-wide service excellence programs resulting in key improvements in ROI, efficiency, safety, and data privacy