Responsibilities
• Led business management function across Sector for Investment and Corporate Banking.
• Formulate and implement comprehensive strategies to achieve Sector Banking objectives for team of 140 people, focused on M&A Targeting and Pipeline reviews.
• Review and streamline business and expense processes to maintain pristine control environment partnering with Co Heads.
Achievements
• Attained strategic goals by partnering with sub-sectors, countries, products and functions, Industrials achieved #1 sector ranking (Universe View per Dealogic).
• Exceeded Revenue plan by $20m through enhanced measurement and tracking of Investment Banking wallet.
• Significantly improved control environment, reducing Conduct related Policy Breaches from 6 to 1.

Responsibilities
• Led Capital Markets Business Management and In-Business Risk functions, partnering with Product Desk Heads across Debt Financing (DCM, Loans & Leveraged Finance) and ECM.
• Acted as Coordinator across 3 Capital Markets Critical Business Services within PRA/FCA Operational Resilience Program.
• Led Capital Markets in EMEA Transformation and Target Operating Model programs.
• Led & coordinated monthly Business Risk & Control Committee meeting, partnering with Desk Heads, In-Business Risk, Compliance, Legal, Finance and Internal Audit.
Achievements
• Successfully led Capital Markets team implementing net-settlement Euroclear (ICSD) syndicated issuance settlements process, partnering with Markets Operations, Compliance, Legal, Middle Office Operations, Finance. Completed on time onboarding and account opening for over 400 existing Issuers, established a robust and repeatable process for over 800 potential Issuers, ensuring DCM was open for business on market go-liv

Responsibilities
• Led management processes through Corporate Banking Exco, overseeing strategy formulation and tracking, governance and control activities for EMEA Corporate Bank Head across 54 Countries and Industry Sectors.
• Represented Corporate Banking at quarterly BCMA Business Risk & Control Committee
Achievements
• Implemented sustainable and fully resourced Deal File Document Retention process when migrated from Capital Markets to Banking, remediating self-identified CAP to address policy requirements. Remediated over 300 Overdue Deal files in 3 months, ensured timely completion of over 60 BAU Files per month.
• Organised BCMA response for USA Regulator OCC meeting on Leveraged Finance.
• Developed Credit Limits Exception Report with Risk organisation to close Internal Audit CAP before target date.

Responsibilities
• Led BCMA EMEA-wide implementation of CitiKYC AML platform in support of Global OneKYC program, covering all clients across 54 countries to deliver a sustainable program.
• Reviewed and evaluated KYC/AML policies, risks, and execution implications, partnered with Bankers and KYC Operations to ensure appropriate people resources were allocated or hired to achieve On-Time completion targets.
• Led weekly KYC Taskforce meetings across Banking, KYC Operations, AML Compliance and Product partners.
• Managed matrix of professional Middle Office KYC Documentation Group, in partnership with KYC Operations.
• Led 80 EMEA Corporate Banking Relationship Associates in matrix, partnering with in-country line managers.
Achievements
• Implemented Country Responsible Banker program to drive on-time KYC record completion with KYC Operations.
• Developed KYC People Resourcing model based on standard completion times for all client types, to meet On-Time completion targets. Part

Responsibilities
• Led EMEA-wide implementation of CitiKYC AML technology platform across 54 countries, partnering with Global OneKYC program team across Business, AML Compliance and Technology.
• Managed initiatives arising from Citi management and global regulatory commitments, partnering with Compliance, Legal, and Business.
• Implemented Non-Presence Country (NPC) Country Governance Policy across 63 EMEA NPC, designing and implementing controls for global NPC portfolio of 76 countries.
• Appointed Board Member for Citibank Tanzania limited
● to strengthen board composition and improve regulatory compliance. Achievements
• Led the project team in Organisational Readiness activities pre and post launch, ensuring policy, process and technology issues were identified, escalated, and logged in a timely manner to meet global go-live deadlines.
• Ensured post-launch issues triage was performed and appropriately prioritised for resolution with global CitiKYC Team.
• Implemented NPC

Responsibilities
• Led initiatives for Africa Division across the Continent (15 countries), including: Strategic Planning and Business Support, Risk & Control Oversight, Efficiency Improvement, overall Business Process Management &Public Affairs Office.
• Co-owned KYC for Africa, partnering with Africa Corporate Bank Head.
• Led quarterly Business Momentum and Business Risk reviews with Africa Cluster and Country Teams.
• Board Member of Citi's Banks in Cameroon, Gabon, Democratic Republic of Congo. Achievements
• Led Strategic Planning team and drove Business Development projects including Lubumbashi (DR Congo) new branch; Angola coverage re-initiation; Ghana Representative Office conversion; South Africa local office relocations; Consumer Banking evaluations in North Africa; International Personal Banking implementation in South Africa and Kenya; Ethiopia Representative Office evaluation.
• Initiated & led successful KYC remediation project for circa 1,600 records across Africa