• Led a lean team focused on Talent Acquisition, HR Enablement, and Employee Experience, providing strategic direction to enhance workforce productivity, engagement, and retention for an organization of 170+ employees
• Developed and executed internal communication strategies to foster engagement, streamline information flow, and support organizational initiatives; contributed to change management initiatives, guiding employees through transformations, communicating key updates, and ensuring smooth transitions to maintain productivity and morale
• Introduced performance management by configuring and implementing 15Five, fostering a results-driven culture through continuous feedback, coaching, and development programs; quickly adapted to an accidental early go-live and spinning it to drive successful employee adoption
• Developed and facilitated the first true annual performance management cycle, driving accountability, fostering productive reflection, and supporting employee developmen

• Led HR Operations for 400 employees across the US (37 states) and the UK, managing the full employee lifecycle from onboarding to offboarding
• Partnered with business leaders to develop strategies focused on optimizing organizational structures, employee development, and communication initiatives, achieving a 78% employee engagement score in 2023
• Designed and implemented policies to support rapid company growth, ensuring compliance with US and UK employment regulations
• Team lead and administrator of 15Five, focused on manager and employee feedback to improve organizational and team performance by utilizing weekly check-ins and Best-Self Reviews
• Oversaw and supported the management of employee leaves of absence from notification of need to return to work
• Rolled out goals framework and guided organization to 99% compliance in developing OKRs
• Measured employee engagement by implementing Qualtrics (achieving an engagement score of 78% in 2023); designed and supported str

• Assisted in developing and implementing new employee policies and procedures to support company growth and development
• Supported employee leaves of absence by creating processes and supporting documents to enhance the employee experience
• Conducted both exit and stay interviews, analyzing trends and making actionable recommendations
• Continuously recommended new approaches, policies, and procedures to improve HR department efficiency
• Assisted with employee relations, performance management, and immigration and sponsorship needs
• Served as a main point of contact for employee benefit inquiries and acted as liaison with Benefits broker, including the configuration and management of annual Open Enrollment
• Internal project lead for implementation of UKGPro (then Ultimate Software) and remained a key contact post go-live for both the account team and employees
• Managed COVID-19 protocols and compliance, adapting to changing legislation and CDC recommendations
• Supported

• Hired and onboarding approximately 55 employees from July 2018 to December 2018, including aiding growing own Human Resources team from two to nine employees within four months
• Provided full-cycle recruitment support from job posting through offer acceptance
• Refined and developed new recruitment processes and strategies to provide an exceptional candidate experience
• Helped to build company's employer brand and acted as a champion during the recruitment process

• Lead HR partner from the BravoSolution, US organization during the JAGGAER acquisition, including but not limited to quick turnaround in payroll, benefits, and HRIS transition and integration, corporate communications about the changes in policies and benefits, administration of layoffs, and various projects revolving around the overall change management
• Partnered closely with Global SVP of HR and served as HR Business Partner to US market from May 2017 through December 2017 in absence of HR Director
• Close collaboration with various business units on employee performance, learning and development, and engagement
• Developed new and/or updated learning plans for new employees and internal promotions and job changes
• Supported employee recognition and encouraged mentoring opportunities while promoting core values
• Lead resource on 2018 Open Enrollment configuration, communications, and processing
• Lead on HRIS management and relevant communications
• Managed employee rela

• Supported an organization of approximately 150 US-based employees as a member of a lean HR team of two
• Recipient of 2015 Bravo Excellence Callan Award, a nationwide award voted upon by Company senior leadership
• Responsible for full life cycle recruitment, including offer negotiations and onboarding of new employees
• Maintenance of University recruiting relationships and activities
• Collaborated with Benefits broker and acted as the contact and administrator for approximately 150 employees on daily basis and during Open Enrollment; including two active OE periods within four months
• Processing of employee terminations, including conducting exit interviews
• Worked with global team to implement HRIS (Ultimate Software) in short time frame
● OTHER EXPERIENCE

Worked in a brand new Human Resources contact center, supporting the questions and inquiries of approximately 14,000 employees. Worked cross-functionally with other teams (e.g. Leaves of Absence; Workforce Mobility, Payroll, etc.) to resolve more complex cases.

Supported the Talent Acquisition team by organizing all logistics of internal interviews. Additionally, supported all logistics, including food and travel, for Student Visit Days.

Supported the Executive Vice President and President with calendar management, travel logistics, etc. Coordinated with client companies on planning candidate interviews, including all aspects of travel and scheduling. Additionally supported the office with ordering, meeting management, etc.