Functional Skills

Business Operations
Employee Engagement
Leadership Development
Internal Communications
Communications
Marketing Analytics
Operations Management
Change Management / Org Design

Software Skills

Google Docs
Google Sheets

Sector Experience

Business Services
Media & Entertainment
Retail
Technology

Experience

Verizon Communications Media & Communications
Senior Internal Communications Manager | Chief of Staff
11/2020 - 9/2024
Office of the CEO, Verizon Business (11/2020 – 09/2022) Office of the CFO/Head of Strategy, Verizon Business (09/2022 – 09/2024) Established and maintained internal leadership brand and managed day-to-day business operations activity for CEO/CFO of a global business unit.
• Internal communications business partner and trusted consultant to executive management; Set strategy and facilitated employee engagement activities and events including roundtables, webcasts and town halls, all-hands meetings, monthly email communications (ghostwriter for CFO), materials development, team Slack channel content.
• Based on employee feedback, used a data-driven approach to update tactics, reinforce strategic priorities and ensure employees felt informed and engaged.
• Partnered with Finance team counterparts to produce presentations and talk track for CFO to introduce strategic updates to various internal audiences.
• Produced virtual culture-driven leadership development events for women in Veri

Verizon Communications Media & Communications
Manager, Internal Communications
10/2014 - 10/2020
Developed effective and engaging communications and campaigns to educate, inform and inspire 100K+ Verizon employees globally via multichannel communication tools.
• Original co-host and co-founder of Up To Speed, a daily video news update for Verizon employees keeping them informed of everything happening around the company; viewed by 10K+ employees daily.
• Oversaw content calendar for daily production, writer and producer of episodes and segments, requiring highly organized processes and attention to detail.
• Exceptional verbal communication. Demonstrated preparedness and professionalism in hosting live on-camera and in-person events with senior leadership.
• Represented Verizon employees by identifying popular topics and questions to pose to leaders during episodes and kickoff and quarterly meetings. Page 2
● • Delivered impactful communications strategies for leaders and teams, crafting executive messages, planning high-visibility meetings and events, producing intranet cont

Toys R Us Inc Media & Communications
Corporate Communications
5/2006 - 10/2014
Worked to enhance reputation of Toys "R" Us, Inc. securing media placements for company executives and news, serving as spokesperson, and developing strategic partnerships.
• Secured national media interviews for CEO and other senior leaders to establish brand as the authority in the toys and juvenile products space throughout the holiday season.
• Worked to advance Toys"R"Us, Inc.'s position as an industry leader in product and children's safety by developing partnerships with nonprofit organizations and executing various communications programs.
• Led public relations efforts to garner media coverage for Toys"R"Us Express pop-up store initiative and Layaway program; Acted as department liaison on cross-functional team responsible for execution.
• Managed company crisis communication related to product recalls, store policies, in-store incidents, etc.