• Partnered with cross-functional teams to prioritize and maintain a backlog of work items, aligning with product strategy and roadmap.
• Coordinated resource scheduling and project timelines, ensuring delivery of business capabilities within defined scope and MVP alignment.
• Developed dashboards using Jira to track project progress, KPIs, and backlog prioritization, improving team efficiency by 15%.
• Collaborated with technology and product teams to document user stories and acceptance criteria, ensuring consistent requirements documentation.

• Managed software enhancements and bug fixes, utilizing Azure DevOps to prioritize and track work items for multiple systems.
• Partnered with technology teams to deliver business capabilities, ensuring alignment with product roadmaps and stakeholder expectations.
• Utilized SQL to analyze data and implement updates, supporting the delivery of defined business value.
• Worked independently as a contractor, demonstrating strong self-management and delivery of high-quality results.

• Managed testing for multiple programs, prioritizing work items and ensuring alignment with project scope and timelines.
• Developed detailed test reports, documenting user stories and acceptance criteria for product testing.
• Provided technical support and troubleshooting, ensuring delivery of defined business capabilities.

• Led the setup and implementation of a $15 million testing facility, prioritizing work items and aligning with project scope and timelines.
• Conducted data analysis and developed recommendations for product design, contributing to cost-saving initiatives.
• Managed a team of technicians, ensuring efficient utilization of resources and on-time delivery of customer projects.
• Collaborated with global teams to align priorities and deliver business capabilities, demonstrating strong stakeholder management skills.