KEY ACHIEVEMENTS
•Improved Release collaboration and communication by almost 90% through:
● the use of Release Review Boards, creating a Release Strategy, Release Process, Release Notes, etc
● driving transparency into the communication channel from technical teams to executives, ensuring that stakeholders remain engaged with project deliverables, with challenges addressed immediately as appropriate
● mitigating risks and assuring configuration and release management best practice

RESPONSIBILITIES
•Manage the production of the required products and the delivery of the project in partnership with the customer and business unit to ensure acceptance, closedown and handover to service
•Produce fortnightly Project Status Reports. Communicate project schedules to the broader programme teams as required
•Ensure compliance with local project management policy, procedure and methodology where this is in place.
•Subject Matter Expert and trusted advisor, coaching and advising on UAT

KEY ACHIEVEMENTS
•Worked on complex, hybrid of cloud and on-prem Applications, including Microsoft Dynamics 365
•Improved Release efficiency, delivery cadence and increased quality through
● restructuring of release cadence and effective, coordinated release management
● working with C-Suite Leadership, Scrum Masters, Scrum Teams and DevOps
● implementing tailored release management best practice principles
● allowing sufficient time in the roadmap for changes to be delivered
•Delivered major phase of Project ahead of schedule by
● addressing shortfalls and rectifying them with a quick turnaround
● restructuring teams for efficiency
● implementing Agile principles
•Defined and agreed a release management strategy with IT, Business and third-party stakeholders

RESPONSIBILITIES
•Own the Release Management Lifecycle
● Responsible for adherence to the overall governance and methodologies for the deployment across all releases
● coordinating and managing UAT, etc

KEY ACHIEVEMENTS
•Liaised with IT and the wider Business and changed mindsets
•Reviewed Release Management processes within the Company and recommended changes
•Initiated a POC in Test Automation
•Worked with Senior Leadership Team to effect change

RESPONSIBILITIES
•Exploratory project into the state of the Release Management processes within the company
•Manage relationships and coordinate work between different Teams at different locations
•Identify and resolve shortfalls within the Release Management processes

KEY ACHIEVEMENTS
•Worked with various small businesses, helping them improve their delivery processes
•Mentoring young people in navigating the new Covid-19 norm
•Helped Company to implement new Covid-19 guidelines effectively
•Trained young people on new ways of working within the confines of the covid-19 pandemic

RESPONSIBILITIES
•Volunteering my skills to small Businesses
•Providing frontline Customer Service

KEY ACHIEVEMENTS
•Worked on complex, multi-stakeholder, multi-product cloud enterprise solutions based on AWS and other business systems such as Oracle Financials
•Defined and agreed a programme release management strategy with IT, Business and third-party stakeholders
•Reduced post-deployment incidents by 80% through
● implementing and optimising branching strategies to fit the customer's requirements using Git (Version Control System)
● successful migration of software and hardware from non-production to production systems
•Led Agile development of a global Finance Transformation Programme as a single source for finance processes, business finance planning, expenses and budgets by
● combining Software as a Service, Platform as a Service, Infrastructure as a Service and On-Prem solutions

RESPONSIBILITIES
•Accountability for ensuring that the correct code versions, configuration and data are deployed to the correct environments
•Apply Agile, Scrum and Kanban methodologies

KEY ACHIEVEMENTS
•Achieved annual savings of $1.7M and reduced licensing costs of ~$500k through planning and managing the transformation of a legacy IT estate to adapt to changing business conditions, encompassing
● introduction of DevOps methodologies to digitally modernise and decommission almost 100 applications
● decommissioning of 2900 end-of-life software
● upgrade of 120 servers and removal of 8300 threats to patched systems
•Upgraded Guidewire
•Automated the manual decommissioning processes of 660 end-of-life servers in order to accelerate efforts

RESPONSIBILITIES
•Managed the deployment of internal and external resources, and collaborated with third-party vendor relationships to deliver a decommissioning system whilst overseeing multiple dependencies within a complex IT environment
•Provided release governance, coordination, support and assistance in all aspects of the application release and the overall delivery approach including managing UAT

KEY ACHIEVEMENTS
•Implemented a digital business transformation programme for highly visible financial products, through tracking progress against project milestones and managing early resolution of issues for back end and front-end systems
•As a collaborator, worked with Business Stakeholders to ensure Project specification was understood, reporting on any changes to digital products

RESPONSIBILITIES
•Served in a range of capacities to support the CIO including Release Manager, Change Manager, Development Manager, Environments Manager and Service Delivery Manager
•Co-ordinated cross-functional third-party vendors across multiple locations to deliver monthly releases of tailored financial software and infrastructure

KEY ACHIEVEMENTS
•Increased monthly release delivery by 80% through championing multiple release management initiatives
•Reduced the typical release cycle by 50% while ensuring compliance with both organisational governance and customer service requirements
•constantly improving performance, scalability, extensibility, reliability, availability, and usability of the release process
•As part of the Leadership Team, played a key role in aligning maintenance operations with implementation projects

RESPONSIBILITIES
•Created and maintained Release Management Knowledge Base
•Managed SIT and UAT cycles
•Delivered functional and non-functional changes through software development lifecycles by
● overseeing operational activity of a team of 200 cross-functional project staff in QA, DevOps and business teams based at 50 global locations
● understanding the technical structure, domain and architecture of the software release systems across the estate

Configuration Manager responsible for End-to-End releases.

Developed/provided many software solutions using a myriad of development languages.