• Co-founded business design agency that specializes in business design, service innovation and strategy working with sectors across the entire legal industry
• Lead consulting engagements employing program management, project management, process engineering and design expertise
• Design and deliver legal education business-focused programming

• Led law firm's consulting services and educational arm to improve operational efficiencies, supply chain and cost management, panel reductions, and outside counsel management for law departments
• Led optimization engagements for legal aid organizations (Legal Aid Chicago, Justice Entrepreneurs Project, Center for Conflict Resolution)
• Led business development and marketing initiatives

(promoted from Assistant Director, Project Management Office) (promoted from Senior Project Manager) Seyfarth Shaw LLP Jan 2004-Dec 2015
• Co-designed, built and grew legal industry's first client-facing business professional team of 32 legal project managers, process engineers, legal solution architects and data analysts
• Oversaw and led department's execution of practice optimization, business development, project management and innovative client solutions across all practice areas and 15 offices to increase profits, build competitive advantage, attract and grow target clients
• Designed and delivered lean six sigma and project management training across entire organization and firm clients
• Performed legal project management responsibilities, led key client engagements, prepared for and participated in high level client pitch opportunities

• Various management roles leading transformation and modernization of global operational functions and practices