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Experience
• Provides expert guidance to Intuit's leadership on resolving employee relations matters, including workplace investigations and performance management, ensuring alignment with Intuit's values of integrity and customer obsession.
• Conducts investigations into employee concerns such as misconduct, discrimination, and policy violations, delivering actionable insights to maintain trust and foster a culture of innovation.
• Supports workforce transformation initiatives, including reorganizations in Intuit's QuickBooks and TurboTax divisions, by managing employee communications and minimizing disruption to critical business operations.
• Delivers innovative solutions for resolving performance and disciplinary cases, ensuring fair outcomes that align with Intuit's mission of powering prosperity around the world.
• Utilizes HR analytics to identify trends in employ
• Developed the North America Employee Relations Strategy for Wieland Group, for over 6,000 employees in the U.S. (including Puerto Rico) & Mexico.
• Led the Policy Harmonization Project and development of employment policies for North America, including the evaluation of ethical AI programs to drive HR policy compliance.
• Conducted highly complex investigations & the resolution of workplace issues, ensuring investigations are conducted & written recommendations/findings are developed in an objective & thorough manner.
• Managed average caseload of 44 cases monthly (investigation & performance management related cases).
• Managed the Affirmative Action & Equal Employment Opportunity Compliance Program for North America, including completing the filing of FY2023 AAPs, saving the Company approximately 42% in consulting fees.
• Developed Employee Relations training
• Developed the global Employee Relations Strategy for Covetrus.
• Led a team of 3 Employee Relations professionals to conduct 120+ complex workplace investigations in FY2023 & FY2024, thereby reducing EEOC charges and employee lawsuits by 30%.
• Managed average caseload of 80 cases monthly (non-investigative ER escalations & performance management cases).
• Managed global Employment Policy governance, which included drafting new policies for the organization, and reviewing all policies created by other Centers of Expertise (COEs).
• Led the Covetrus Hotlines & Investigations Committee (C-Suite level) to report out on key data & insights related to Employee Relations & HR Compliance matters.
• Collaborated with business leaders, HR professionals, and Legal to lead and provide oversight to complex and high-risk investigations for employment-
• Developed company-wide equity strategy to align with AAP action-oriented program requirements, increasing diverse representation in leadership roles by 20% in 2 years, which preserved $70 million in federal contracts.
• Led a team of 2 Employee Relations professionals to conduct 150+ complex workplace investigations in FY2021 & FY2022, thereby reducing EEOC charges and employee lawsuits by 22%.
• Managed average caseload of 63 cases monthly (non-investigative ER escalations & performance management cases).
• Established process to manage ADA and Religious Accommodations within Covetrus North America.
• Created a North America Employee Handbook and led Change Management & Communication Strategy for new Policy Implementation across North America (i.e. Project Beagle),
• Managed Employee Relations (ER), workplace disputes, and HR compliance concerns for the entire Reynold's American employee population (6,000+ employees).
• Managed an average caseload of 32 cases monthly (investigations, performance management, and other ER escalations).
• Served as Project Manager for HR Acuity Employee Relations Software system implementation from end to end (November 2019-May 2020), which reduced manual reporting time on ER metrics by 40%.
• Provided counseling to employees and management to resolve ER issues.
• Conducted investigations on all reported policy violations, legal, and compliance concerns.
• Drafted policy updates and company guidance in partnership with the Sr. Director, Employment Law Counsel.
• Designed and executed an investigative training program for HR professionals, reducing investigation cycle
• Proactively identified team and organizational needs, evaluated people plans, and developed organizational planning tools.
• Consulted with line management on coaching and feedback efforts, people and performance decisions, employee engagement, communications, talent development, organizational change initiatives, and program rollouts.
• Drove change management initiatives from parent company acquisition including new HRIS implementation and GBS Global Shared Services Integration.
• Facilitated execution of year end performance process, including conducting Talent Review Meetings (TRMs) and performance calibrations across my supported business units.
• Managed execution of Project Andiamo – a reorganization of Consumer Marketing & Strategy + Planning, which resulted in a 30% increase in total headcount across both functions.
● Other Roles Held: