Functional Skills

Business Operations
Customer Experience
Forecasting / Projections
Leadership Development
Operations Management
Process Improvements
Project Management
Sales and Operations Planning (S&OP)
Supply Chain Integration
Budgeting
Business Analysis
Business Development
Business Planning
ERP Implementation
Operational Efficiency

Sector Experience

Business Services
Retail
Transportation & Logistics

Experience

Hudson's Bay Company Operations
PROGRAM MANAGER, SUPPLY CHAIN
1/2022 - Present
- Accountable to lead, support and enable cross-functional teams to deliver against short and long term strategic initiatives in order to to achieve the company’s: growth targets, fulfillment service levels, customer experience expectations and budgets
- Engage with business stakeholders, by partnering with the operations leads and strategic Subject Matter Experts to understand strategic objectives, initiatives, pain points and needs for transforming HBC’s Supply Chain
- Apply project management methodologies and best practices to the project portfolio through developing and maintaining all project documentation
- Provide ad-hoc support to the executive leadership as needed on strategic analysis,
business case development, preparing executive level presentations and other activities related to new initiatives
- Develop business and process requirements, prioritize needs, and manage milestones and overall roadmaps
Present executive updates on project progress and callout risks

FREELANCE SMALL BUSINESS OPERATIONS Management Consulting
FASHION CONSULTANT
4/2021 - Present
- Work closely with clients to systematize their organizations by creating optimized processes and work flows
- Assist with global sales strategy and assortment review by developing assets and leading outreach efforts through: gifting, trade shows, wholesale vendors and influencers
- Ecommerce audit and recommendations including advice on internal policy development such as shipping/returns and wholesale agreements
- Provide advice and oversight regarding all partnership opportunities and contract negotiations

MICHI Design Inc Operations
OPERATIONS MANAGER
1/2020 - 4/2021
- Spearheaded key strategic initiatives including identifying growth markets & opportunities in: Asia, Europe & Russia
- Managed company resources and budgets and ran the business day-to-day by producing sound operating plans
- Aligned teams (5 direct reports) to work towards common goals through weekly departmental meetings and Objectives & Key Results (OKR) creation and tracking
- Created detailed seasonal review reporting that was distributed across all departments
- Responsible for final seasonal projections & forecasting for both Wholesale & Ecommerce business
- Developed a collaborative and inclusive work environment and culture by establishing a detailed onboarding process and planning & leading of team building exercises

MICHI Design Inc Operations
INVENTORY & LOGISTICS MANAGER
1/2015 - 1/2020
- Led strategic process improvements within the supply chain function including sourcing and implementation of three new North American distribution centers (3PLs) as well as a new company wide ERP platform