Functional Skills
Machine Learning
Data Science
Private Equity Investing
Real World Data (RWD) Strategy
Sales and Operations Planning (S&OP)
Customer / Vendor Calls
Digital Care Delivery Model
Pricing Strategy
Product Strategy
Software Skills
Microsoft Excel
Machine Learning
Python
Sector Experience
Financial Services
Healthcare
Life Sciences & Pharma
Real Estate
Big 3 Consulting (MBB)
Top Consulting Firms
Experience
Self
Data Science / Analytics
DATA SCIENCE CONSULTANT
6/2021 - Present
(Independent DS consultant while growing real estate business) New York, NY
▪Independent data science consultant pursuing contracts through placement agencies and personal network
▪Analyzed large and complex data sets with supervised and unsupervised models (sales churn, survey data, call center data, patient care satisfaction), utilizing SQL and Python to build ML models and enable clients
▪Independent data science consultant pursuing contracts through placement agencies and personal network
▪Analyzed large and complex data sets with supervised and unsupervised models (sales churn, survey data, call center data, patient care satisfaction), utilizing SQL and Python to build ML models and enable clients
DIGITAL TRANSFORMATION, BNY MELLON
Corporate Strategy & Development
PRINCIPAL
1/2019 - 4/2021
(New Team in BNY Mellon aimed with "Digitizing the Bank,") New York, NY
▪Leveraged call center data to segment key customer challenges and enable support teams to proactively address problems with businesses
▪Led initiative to analyze sales churn and identify high attrition risk clients (using classification algorithms)
▪Led team to develop algorithm for flagging high risk SBA Loan applicants resulting in internal funding
▪Managed initiatives with >15 people to transform and modernize key Business Lines and Corporate Functions
▪Managed regulatory compliance workstream for on-boarding of clients onto BNY Mellon back-office custodial accounting and compliance solution
▪Leveraged call center data to segment key customer challenges and enable support teams to proactively address problems with businesses
▪Led initiative to analyze sales churn and identify high attrition risk clients (using classification algorithms)
▪Led team to develop algorithm for flagging high risk SBA Loan applicants resulting in internal funding
▪Managed initiatives with >15 people to transform and modernize key Business Lines and Corporate Functions
▪Managed regulatory compliance workstream for on-boarding of clients onto BNY Mellon back-office custodial accounting and compliance solution
Boston Consulting Group
Management Consulting
CONSULTANT
6/2014 - 5/2018
(Strategy Consulting Arm, with Emphasis on Healthcare and Financial Services Analytics) New York, NY
▪Lead projects, to help clients reduce costs and improve customer service using various analytical techniques (use-cases included supply-chain optimization via stalk-out prediction, customer attrition reduction, customer segmentation)
▪Worked on large-scale transformations for F500 clients, leading teams and managing multiple stakeholders
▪For Custodial Bank client, worked with Digital Ventures team to design overall product launch strategy for a new customer-facing mobile app, after working with data scientists to build MVP
▪Completed 5 due diligences on target firms with BCG's private equity group. Responsible for modeling market size, industry growth and conducting interviews to validate assumptions
▪Lead projects, to help clients reduce costs and improve customer service using various analytical techniques (use-cases included supply-chain optimization via stalk-out prediction, customer attrition reduction, customer segmentation)
▪Worked on large-scale transformations for F500 clients, leading teams and managing multiple stakeholders
▪For Custodial Bank client, worked with Digital Ventures team to design overall product launch strategy for a new customer-facing mobile app, after working with data scientists to build MVP
▪Completed 5 due diligences on target firms with BCG's private equity group. Responsible for modeling market size, industry growth and conducting interviews to validate assumptions
HIGHMARK CO
Corporate Strategy & Development
DATA ANALYST
2/2013 - 5/2014
(~$15B Revenue insurance payer and healthcare care provider firm) Pittsburgh, PA
▪Performed data audits to identify irregularities in reporting data from networks of clinics and offices
▪Introduced and implemented project comparing cost-effectiveness of two competing treatments using Markov Modeling, resulting in implementation and publication in peer-reviewed journals
▪Performed data audits to identify irregularities in reporting data from networks of clinics and offices
▪Introduced and implemented project comparing cost-effectiveness of two competing treatments using Markov Modeling, resulting in implementation and publication in peer-reviewed journals