• Delivered and implemented organizational strategic planning, product and platform engineering, and security expertise for Amwell, a leading telemedicine company based in Boston that serves almost 10,000 providers, reporting remotely to Senior Vice President, and reducing production defects and resolution time by 95%
• Led globally distributed teams developing the single-page application (SPA), microapp, microservices, and content management systems (CMS) on flagship SaaS platform, Converge, for telemedicine and electronic health record (EHR) domains; managed infrastructure, processes, product and technical roadmaps, and strategic resource planning
• Standardized and implemented an industry best practice Scrum working model, including BDD, TDD, and UCDD across an initial batch of 15+ Scrum teams, enabling autonomy and achieving the 1 -team vision, setting the model for the rest of the organization and improving cycle time and velocity by 35%, while grew the team by 40%
• Identified

• Grew the team from 6 to 40
• Led product, platform engineering, DevSecOps, security, and enterprise architecture for a Chinese company that e-commerce its own brands and provides fulfillment and logistics services for every e-commerce product category, heading the American and Chinese teams
• Chartered and set directional guardrails for an enterprise architecture team that designed the blueprints to phases-transform in house OMS, ICM, SRM, CRM toward a B2B SaaS offering
• Implemented vendor-provisioned and custom-built security measures to ensure AWS and eBay-compliant security posture in under 3 weeks
• Aligned and standardized 1 operation model for globally distributed business, product management, and engineering teams, optimizing operational, security, and initiative enablement efficiencies by 250%
• Strategically planned and road mapped for standardized SaaS platform offerings, leveraging BDD, DevSecOps, CICD, and microservices from both people and technology perspectives,

global clothing and accessories retailers, reporting directly to the Vice President of Technology
• Spearheaded operations, technology strategy, solution architecture, company separation enablement, microservices transformation, and cloud migration of products across omnichannel order management, inventory management, warehouse management, logistics, call center, sales, and payment settlement domains
• Managed $15M+ annual budget for IT investment strategic planning, aligning strategies to enable highly resilient, reusable portfolios; streamlined processes, decreasing root-cause analysis (RCA) time by 95%
• Collaborated with partners to define product roadmaps and deliver a customer-centric API SaaS platform; automated CICD pipeline with gating for QA, performance, and security, improving defect percentage to

• Led a cross-functional global team of 30 in the development of large-scale automation and cloud projects spanning QA, SDLC, customer service, and transparency for the world's 3rd-largest software and computer technology corporation
• Conceived and developed Cloud Instance Automation, synchronizing discrepancies between development and QA environments, and optimized Oracle Cloud Instance provision time from 4 weeks to 8 hours
• Modularized monolithic system into independent RESTful services, simplifying the release and maintenance process and improving the timeframe by 75%; piloted CICD, enhancing cycle time and velocity by 50%
• Guided, catalyzed, and implemented self-discovery and self-healing innovations to slash production bugs by 20% per sprint; introduced TDD to expand code, tests, and use-cases coverage by 95%, decreasing bugs by 65%
Additional Experience