Provided leadership and operational direction for a fast-growing healthcare consulting company with annual financial growth between 10 -15%. Responsible for strategic, operational leadership across four departments. Served as the liaison between staff and clients, providing excellent customer service and strong client relationships. Responsible for operating budget. Collaborated with CIO to develop and implement an infrastructure supported by Microsoft. Led HIPAA and compliance initiatives.

Communicated with business leaders and clients, keeping them informed on project status, milestones, dependencies, action items and expectations. Performed HIM consulting functions including operational assessments, interim management, and inpatient and outpatient coding audits including charge capture and chargemaster reviews. Developed business growth by building trusting relationships with customer leadership team and identifying extended scope of services.

Implemented and managed the medical necessity program for 5 hospitals within the health system and was successful reducing financial adjustments by 63% in 18 months. Identified trends and educational opportunities related to audit findings. Supervised a team of coding auditors responsible for identifying opportunities to reduce and mitigate financial loss due to LCDs and NCDs.

Responsible for identifying deficiencies and variances in coding and billing practices and communicated recommendations to correct billing errors and process breakdowns. Prepared and presented executive summaries of audit findings to key stakeholders.

Led a department of 50+ employees including Coding, Transcription, Release of Information, and Cancer Registry. Responsible for the maintenance, processing, retention, and retrieval of automated and paper medical records. Investigated and resolved personnel, operational and other department deficiencies. Established and worked within an approved budget. Organized workflow of the department through job descriptions, departmental policies and procedures, work methods and standards.