Sector Experience

Energy
Life Sciences & Pharma
Technology
Transportation & Logistics

Languages

English
Big 4 Accounting
Fortune 500
Top Consulting Firms

Experience

Uber Operations
Program Manager - Freight Support
10/2019 - 6/2020
Lead strategy and execution of the Freight Customer support program, with the goal of creating a world class customer support experience with Uber Freight. Was responsible for the program performance, including that of 3 external call centers globally, and developing a scalable support program to grow with the business
PricewaterhouseCoopers (PwC) Management Consulting
Senior Associate - Pharma & Life Sciences Operations
8/2018 - 9/2019
Lead multiple projects and workstreams as a consultant, providing strategic services and solutions to help client organizations drive profitability, become more cost-efficient, and thrive in the competitive Pharmaceutical and Biotech space
PG&E Corporate Strategy & Development
Corporate Strategy Intern
5/2017 - 8/2017
Identified growth opportunities for both PG&E's Natural Gas and Electric business in California's highly regulated utility and energy environment. Developed strategy and convinced senior leadership to launch a new customer-facing team with PG&E to improve customer engagement and drive revenue increase amidst state commitments to reduce carbon emissions
Asociación Chilena de Energía Solar AG. Marketing
MBA Consultant
3/2017 - 4/2017
Analyzed barriers to solar thermal energy products in the Chilean market and developed a suite of tactical recommendations to increase consumer awareness and adoption of solar thermal energy products
Takeda Pharmaceutical Operations
Engineer II
9/2012 - 6/2016
Spearheaded several projects to build and improve company's product distribution program. Developed cold program playbooks, procedures, and trainings while executing projects to establish new biotech product transportation processes realize cost savings through implementation of optimized shipping solutions, and managed relationships with suppliers
Azzur Group LLC Engineering
Engineer I
7/2011 - 8/2012
Contributed to client manufacturing equipment validation and facility remediation projects in the pharmaceutical industry