Functional Skills

Sales and Operations Planning (S&OP)
Operations Management
Business Analytics
Business Intelligence
Business Operations
Change Management / Org Design
Customer Service
Operational Efficiency
Product Design
Product Launch
Product Support
Program Management
Project Management
Sales Operations
Sales Training

Software Skills

Google Apps script
Zapier
SQL
PostgreSQL
Looker
Tableau
Asana
Google Sheets

Sector Experience

Business Services
Real Estate
Technology
Travel & Hospitality

Languages

English
Spanish

Notable Clients

Landing (www.hellolanding.com)

Experience

Landing Sales
VP of Revenue
3/2023 - 9/2024
• Launched our highest NPS product offering - Landing Standby - that did $7 million in revenue in its first year at nearly 0 incremental costs.
• Managed inbound sales teams that saw a 2x improvement in conversion rate in the first 6 months.
• Oversaw account management of new supply side partners.
Landing Operations
VP of Operations
9/2020 - 5/2022
• Transformed our cleaning business into a profitable, world-class service. Improved NOI by $10,000,000/mo. and customer feedback by 10% in first 12 months.
Landing Product Management / Strategy
Product Manager
7/2018 - 5/2020
• Improved pricing + availability accuracy of our synced property listings by over 90% through scrapers and API integrations, reducing cancellations by 50% and increasing revenue and NPS
• Became leadership's sole data provider - built all data analytics and reporting via Looker and Tableau.
• Sold strategic partnerships to get members access to properties in our highest demand neighborhoods, contributing over $5 million in additional revenue.