• Facilitates meetings with stakeholders to gather requirements and explore solutions.
• Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done.
• Oversees project plans and designs complex interface flows and makes recommendations to improve and help remove barriers between stakeholders and scrum team.
• Analyzes Scrum Team focus on creating high value Increments that meet the Definition of Done.
• Provides time estimates for project related tasks.
• Creates and remains informational with latest interoperability technology and company's development roadmap to understand the business domains.
• Be a team player and create a clear knowledge and understanding for the entire team on the project backlog items.
• Performs software installation and configuration; test laboratory workflows; creation and maintenance of business rules; verification of system and instrument interfaces.
• Provide excellent customer services skills, including consis

• Demonstrate the software to client practice, make suggestions and provide training.
• Travel to client sites and train end users (doctors and clinical staff) on eCW software and ancillary functionalities via one-on-one coaching and classroom instruction
• Document application functions, test scenarios, use cases and requirements.
• Act as an analyst for any new development request and scope out the functional specification document.
• Create and maintain status documents for programs and projects, for use by management reporting, and company monitoring.
• Understand, adhere to, and implement the Company's policies and procedures.
• Provide excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded.
• Take personal responsibility for personal growth including acquiring new skills, knowledge, and information.
• Identify and implement p

• Responsible for the oversight of integrity, security, and privacy of all financial and clinical data. Handle the business aspect of a healthcare entity. Involving the collection, analysis, storage, and protection of patient records either digitally, physically, or both.
• Responsible for the review of patient records for accuracy, oversight of clinical coding for insurance purposes, management of junior staff members in the HIM department, and ensuring compliance with legislation, especially data laws.
• Collaborating with stakeholders to gather and document business requirements for ServiceNow implementation projects.
• Analyzing business processes to identify areas for improvement and developed solutions to align with organizational objectives.
• Configuring ServiceNow modules including Incident Management, Change Management, Problem Management, and Service Catalog Management to meet business needs.
• Conducting user acceptance testing (UAT) and provided training to end-users.