Functional Skills
Project Management
Change Management / Org Design
Process Design / Re-engineering
Operational Efficiency
Program Management
Communications
Regulatory Compliance
Strategy Development
Quality Assurance
Business Analytics
Certifications
PMPProject Management Professional
Sector Experience
Business Services
Healthcare
Life Sciences & Pharma
Social & Public Sector
Big 3 Consulting (MBB)
Top Consulting Firms
Experience
Providence St. Joseph Health System
Other
Senior Project Manager, Clinical Institutes, Northern California
4/2019 - Present
Lead Heart & Cancer Institutes, regional service line performance/quality improvement forums.
Working to develop regional vision, strategy, and services, with aligned infrastructure and processes, including org and financial structure, operations, clinical quality & data analytics.
Standardizing to achieve value-based care and improved quality outcomes. Using data-driven approach. Redesigned CV and Cancer registry operations and quality infrastructure and processes.
Project Management Professional certification achieved January 16, 2020 (via independent study).
Working to develop regional vision, strategy, and services, with aligned infrastructure and processes, including org and financial structure, operations, clinical quality & data analytics.
Standardizing to achieve value-based care and improved quality outcomes. Using data-driven approach. Redesigned CV and Cancer registry operations and quality infrastructure and processes.
Project Management Professional certification achieved January 16, 2020 (via independent study).
Kaiser Permanente Santa Clara Medical Center
Management Consulting
Consultant, Graduate Medical Education
11/2018 - 12/2018
Led process to prepare for and achieve Kaiser Northern California’s first 10-year ACGME accreditation, of Santa Clara’s Internal Medicine Residency. Created local & regional model/playbook for site visit and accreditation success, from planning to implementation.
Rejuvenate Healthcare, LLC
Management Consulting
Business Consultant
6/2018 - 8/2018
I developed the business, financial, and organizational model and structures to bring this healthcare start-up in kidney transplants to market. I created a financial model to pitch the value proposition of the business to potential customers. I developed detailed 5-year financial projections to guide business decisions. I played a significant role in winning the first client by clarifying the business proposition both financially and operationally and editing the contract accordingly.
Kaiser Permanente Santa Rosa Medical Center
Management Consulting
Business Consultant to TPMG Leadership (The Permanente Medical Group)
1/2018 - 3/2018
I worked directly with the newly appointed Physician-in-Chief to create his vision statement and the first stages of a strategic plan. I conducted a performance improvement project on the organizational design and budget for physician leadership roles, recommending opportunities for additional revenue, cost savings, and organizational redesign. I analyzed and summarized learning from the last 5 years of TPMG financial results, to prioritize performance improvement initiatives.
Kaiser Permanente Santa Rosa Medical Center
Management Consulting
Graduate Medical Education/Business Consultant to Family Medicine Physician Leadership
6/2016 - 12/2017
I successfully launched KPSR's first sponsored and accredited graduate medical education program, a Family Medicine Residency with 18 residents. As a content expert, I led the program start-up and design and achieved accreditation in < 8 months. I designed all operations and systems, including finance/budgets, resource staging, faculty development, marketing/PR, recruiting, and development of rotations, curriculum, schedules, didactics, scholarly activity, and evaluation platforms.
Santa Rosa Junior College
Other
Adjunct Faculty, Business Administration & Work Experience Departments
2/2014 - 5/2016
I designed an improved course curriculum for BAD10, a business principles class, "American Business in its Global Context" and taught JC students majoring in business for transfer. One goal was to instill a love of life-long learning. I inspired, supported, and instructed diverse and under-served students 1:1 in their work-based learning and skill development by creating and evaluating on-the-job learning objectives. I made an impact in students' career and learning aspirations and abilities.
Sutter Santa Rosa Medical Center
Operations
Chief Operating Officer, Sutter's Santa Rosa Family Medicine Residency
12/2007 - 6/2013
I led complex business operations and administration of the Residency program with 36 residents, 5 staff, 10+ core faculty, 10+ community faculty, and a $7M budget. I oversaw strategic planning, program development, performance improvement, ACGME accreditation, and all business functions, including finance/budgets, human resources, marketing/PR, recruiting, legal contracts, and scheduling. I improved financial performance in both revenues and costs, and streamlined operations of the program.
Various Non-Profits
Other
Pro-bono Consultant & Volunteer
8/2001 - 11/2007
I consulted and volunteered extensively for community non-profit organizations:
The Bennett Valley Education Foundation - Treasurer & Board Member (4 yrs)
The Montgomery Education Foundation - Board Member (3 yrs)
The Alpineer Club - Treasurer & Board Member (10 yrs)
Santa Rosa United Soccer Club - Girls ECNL Team Manager (3 yrs) & Boys NPL Team Manager (2 yrs)
Empire Soccer Club - Girls Team Manager (2 yrs)
Chair, CA-at-large region, Middlebury College Alumni Admissions Pogram (4 yrs +)
The Bennett Valley Education Foundation - Treasurer & Board Member (4 yrs)
The Montgomery Education Foundation - Board Member (3 yrs)
The Alpineer Club - Treasurer & Board Member (10 yrs)
Santa Rosa United Soccer Club - Girls ECNL Team Manager (3 yrs) & Boys NPL Team Manager (2 yrs)
Empire Soccer Club - Girls Team Manager (2 yrs)
Chair, CA-at-large region, Middlebury College Alumni Admissions Pogram (4 yrs +)
McKinsey & Company
Management Consulting
Consultant: Jr Engagement Manager
8/1996 - 2/1999
I achieved cost reductions, performance improvement, and business integration for a large pharmaceutical company merger.
I standardized practices and improved outcomes for a major HMO healthcare provider by analyzing patients' utilization of doctors' time.
I improved the performance of a large Danish bank's commercial banking business.
I redesigned the mortgage operations of a major U.S. bank, leading a team in designing, building, and implementing an automated underwriting system.
I standardized practices and improved outcomes for a major HMO healthcare provider by analyzing patients' utilization of doctors' time.
I improved the performance of a large Danish bank's commercial banking business.
I redesigned the mortgage operations of a major U.S. bank, leading a team in designing, building, and implementing an automated underwriting system.
Monitor Company
Management Consulting
Consultant: Analyst
8/1990 - 5/1993
I tested the marketing strategy and product development for two data communications products requiring a $50M investment. I structured deals and analyzed potential acquisitions for a $50M investment fund. I determined a carpet manufacturer's cost position relative to two competitors, creating detailed models of cost data and recommending operational changes. I developed an entry strategy for a foundry interested in the stainless steel and valve markets. I was the Research Assistant Manager.