Functional Skills
Employee Retention
Human Capital Consulting
Leadership Development
Operations Management
Organization Development
Process Improvements
Quality Control
Risk Management
Service Delivery
Talent Acquisition
Operational Due Diligence
Software Skills
ADP Workforce Now
Microsoft Word
Microsoft Excel
Outlook
Microsoft PowerPoint
Certifications
SPHRSenior Professional in Human Resources
Sector Experience
Business Services
Healthcare
Life Sciences & Pharma
Social & Public Sector
Technology
Experience
Next Step Advisory LLC
Human Resources
Founder & Principal
7/2024 - Present
A human resources consulting firm dedicated to providing tailored HR services to small and mid-size businesses. I incorporated in January of 2024, and crafted an exit strategy from my previous employer to follow my dream of opening my own practice.
Beghou Consulting
Human Resources
Global Head, Human Resources
2/2020 - 6/2024
(A life sciences consulting firm driving commercialization success for pharma companies. 275+ employees across the United States and India, with 6 US offices, remote US staff, and 2 offices in India. Purchased by a private equity firm in May 2023.)
• Responsible for all Human Resource operations in the US; expanded responsibilities to include oversight of India in 2022.
• Served as a strategic advisor to senior management, providing expertise in organizational development, performance improvement, and efficiency enhancement.
• Notable achievements:
• Constructed the firm's first HR department, leveraging technology solutions for heightened efficiency and enhanced employee engagement.
• Scaled HR operations to adapt to 64% US employee growth between July 2020 and December 2023.
• Effectively spearheaded HR due diligence during the organizational ownership transfer in May 2023.
• Led the US organization to its first Great Place to Work® certification in December 2023.
• Responsible for all Human Resource operations in the US; expanded responsibilities to include oversight of India in 2022.
• Served as a strategic advisor to senior management, providing expertise in organizational development, performance improvement, and efficiency enhancement.
• Notable achievements:
• Constructed the firm's first HR department, leveraging technology solutions for heightened efficiency and enhanced employee engagement.
• Scaled HR operations to adapt to 64% US employee growth between July 2020 and December 2023.
• Effectively spearheaded HR due diligence during the organizational ownership transfer in May 2023.
• Led the US organization to its first Great Place to Work® certification in December 2023.
Inventurus Knowledge Solutions (IKS Health)
Human Resources
VP, Human Resources (US)
5/2016 - 11/2019
(A global healthcare solution provider - owned and operated from Mumbai, India - driving the financial, operational, and clinical success of provider-based healthcare organizations. 4500+ employees across India and the United States; the US supported a small but complex employee footprint, including 15+ states, 2 business centers and multiple executives.)
• Responsible for developing, managing, and deploying all Human Resource initiatives in the US.
• Served as a business advisor to management and executive staff for organizational development, risk management and efficiency enhancement.
• Key Wins:
• Restructured HR department, cutting costs and enhancing efficiency.
• Improved HR practices and reduced risk, streamlining processes and boosting performance through:
• Optimizing call center hiring with new protocols and metrics.
• Enhancing quality of hires and retention in a startup call center.
• Automating US HR functions (payroll, benefits, information).
• Responsible for developing, managing, and deploying all Human Resource initiatives in the US.
• Served as a business advisor to management and executive staff for organizational development, risk management and efficiency enhancement.
• Key Wins:
• Restructured HR department, cutting costs and enhancing efficiency.
• Improved HR practices and reduced risk, streamlining processes and boosting performance through:
• Optimizing call center hiring with new protocols and metrics.
• Enhancing quality of hires and retention in a startup call center.
• Automating US HR functions (payroll, benefits, information).
Patina Solutions
Human Resources
Practice Director, Human Resources
8/2014 - 5/2016
(Consulting company delivering specialized expertise targeted to clients' unique needs and circumstances.)
✓ Responsible for developing the Human Resources practice for Patina and its clients in the greater Chicago market.
✓ Served as Interim Vice President of Norwegian American Hospital and member of the Executive Management Team (200 bed safety net hospital with 900 employees)
✓ Served as Vice President of Human Resources and member of the Senior Executive Team for American Hospice, LLC, Jacksonville, FL (Private Equity owned Hospice organization with 650+ employees operating in 6+ states)
✓ Responsible for developing the Human Resources practice for Patina and its clients in the greater Chicago market.
✓ Served as Interim Vice President of Norwegian American Hospital and member of the Executive Management Team (200 bed safety net hospital with 900 employees)
✓ Served as Vice President of Human Resources and member of the Senior Executive Team for American Hospice, LLC, Jacksonville, FL (Private Equity owned Hospice organization with 650+ employees operating in 6+ states)
Northwest Community Healthcare
Human Resources
Contract Consultant
1/2014 - 8/2014
(Non-profit, world-class health system employing 4,000 employees at multiple facilities in Chicago)
DILIVERABLES
• Talent Acquisition services for HR leadership & professional positions
• Improvement and redesign of existing HR management policies and practices
• Recommendations for HR process improvement
• Organization-wide employee relations
DILIVERABLES
• Talent Acquisition services for HR leadership & professional positions
• Improvement and redesign of existing HR management policies and practices
• Recommendations for HR process improvement
• Organization-wide employee relations
Seasons Healthcare Management
Human Resources
Vice President, Human Resources
1/2011 - 8/2013
(Family-owned, for-profit hospice organization with 2,100+ employees operating in 15+ states)
• Established the HR function in a fast-growing, multi-state healthcare company, forming HR Operations and Talent Acquisition teams with a national and local presence.
• Supported a 50% employee base growth over a 3-year period, leading hiring and onboarding efforts.
• Negotiated benefit plan consolidation, resulting in improved services, employee benefits, and a 40% reduction in broker fees.
• Enhanced Workers' Compensation programs, saving $1.1 MM in claims compared to the previous year.
• Positioned HR as a 'Business Partner,' aligning business needs with employment requirements.
• Transitioned the HR service delivery model from decentralized to a matrix structure, reducing costs, improving quality control, and reducing risk.
• Established the HR function in a fast-growing, multi-state healthcare company, forming HR Operations and Talent Acquisition teams with a national and local presence.
• Supported a 50% employee base growth over a 3-year period, leading hiring and onboarding efforts.
• Negotiated benefit plan consolidation, resulting in improved services, employee benefits, and a 40% reduction in broker fees.
• Enhanced Workers' Compensation programs, saving $1.1 MM in claims compared to the previous year.
• Positioned HR as a 'Business Partner,' aligning business needs with employment requirements.
• Transitioned the HR service delivery model from decentralized to a matrix structure, reducing costs, improving quality control, and reducing risk.