Functional Skills

Strategic Planning
Performance Management
Service Delivery
Primary Research
Benchmarking
Communications
Leadership Development
Human Capital Consulting
Change Management / Org Design
Financial Planning & Analysis (FP&A)

Sector Experience

Financial Services
Healthcare
Social & Public Sector
Technology
Telecom

Notable Clients

AT&T
Disney
Kaiser Permanente
Medtronic
Wells Fargo

Fortune 500
Top Consulting Firms

Experience

Independent Management Consulting
Strategy Consultant
1/2019 - Present
Worked with Technology, Consumer Goods, Financial Services, Global Non-Profit, and Education clients to deliver outcomes: ⦁ Enhanced program management office capabilities by leading assessment, co-design, pilot, implementation, and coaching. ⦁ Developed strategic plans and initiative roadmaps for multiple clients by facilitating strategic planning and validation workshops. ⦁ Developed recommendations to address risk from Environmental, Social, and Governance (ESG) perspectives through gap analysis. ⦁ Defined strategy for implementing enterprise-wide network security including Change Management plan to drive adoption. ⦁ Managed portfolio of strategic initiatives by aligning to strategy, designing, and engaging cross-functional teams, and measuring ⦁ Partnered with Executives to enhance program effectiveness through leadership development, training, and measurement. ⦁ Partnered with Head of HR to assess and improve Human Capital needs via prioritization, retention, communication, and tr

North Highland Management Consulting
Strategy Consultant
1/2014 - 1/2018
Worked with Technology, Consumer Goods, Financial Services, Governmental, and Healthcare clients to deliver strategic outcomes: ⦁ Developed common vision by facilitating the creation of division strategic plan and coaching leadership team through execution. ⦁ Facilitated development of operational resilience roadmap by assessing risk areas, primary research, and roadmap development. ⦁ Aligned cross-divisional efforts for economic empowerment by

IBM Management Consulting
Strategy & Change Consultant
1/2003 - 1/2013
Worked with Technology, Communications, Utilities, and Media Executive Sponsors and project staff to deliver strategic outcomes: ⦁ Defined 10-year customer service strategy by facilitating in-depth strategic planning initiative. ⦁ Defined cross-unit R&D strategy and governance model by facilitating strategic workshop with unit leaders. ⦁ Co-designed integrated customer service organization by completing gap analysis, benchmarking, and organizational design. ⦁ Increased scale of new product engineering function by driving operating model definition and rollout. ⦁ Realized 10% savings by executing a Lean Sigma program with client experts and stakeholders. ⦁ Program managed complex, multi-year technology transition by defining and leading governance models. ⦁ Established governance structure for ERP implementation by co designing and executing Program Management Office. ⦁ Communicated global executive viewpoints by co-designing, program managing and delivering research initiative. ⦁ Drove