Functional Skills

Benchmarking
Business Analytics
Communications
Financial Modeling
Market Research
Predictive Analytics
Project Management
Operational Efficiency

Software Skills

Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Microsoft Access
Microsoft Edge
Outlook
Quickbooks

Sector Experience

Business Services
Financial Services
Healthcare

Languages

English

Experience

Independent Healthcare Consultant Management Consulting
INDEPENDENT CONTRACTOR
8/2016 - Present
Providing healthcare financial, analytical, and operational support on an independent basis.
•February 2020 – June 2023: Enterprise PMO for a regional, multi-hospital healthcare system engaged in a financial turn-around effort. Used and provided training in iVantage benchmarking software to define financial benefit opportunities.
•Developed a unique automated Patient Access Implementation Scheduling Tool for ambulatory care services that provides optimal template visit mix based upon provider characteristics and system targets.
•Created an NPV model to determine if a physician practice should sell or remain independent.

ECG Consulting Group Management Consulting
Manager
5/2015 - 7/2016
Manager, Academic Healthcare – Academic Strategy, 20% travel
Provided strategic advisory services to academic organizations for Graduate Medical Education (GME) training programs, including financial and operational analysis.
• Developed an automated academic funds flow model that reduced modeling time by 80%.
• Developed Fair Market Value (FMV) models for contracted provider service arrangements.

FTI HEALTHCARE Management Consulting
Senior Healthcare Consultant
7/2008 - 4/2015
Healthcare Advisory Group, Physician Enterprise (up to 80% travel)
Provided on-site consulting services in the Physician Enterprise practice, including physician practice operations, financial modeling and analysis, CARTS review and funds flow analysis for academic providers, patient access, provider productivity and compensation, benchmarking, provider efficiency, and clinic scheduling.
•Developed unique patient access model to measure success and target areas for access improvement via a ranking algorithm.
•Diverse Assessment and Implementation experience in both academic and non-academic environments for medical and surgical sub-specialties, including Children's hospitals.
•Identified new departmental financial opportunities ranging from $100K - $1M+.
•Designed tools and strategies for revenue enhancement and operational efficiency.

THE SOUTH SHORE HOSPITALIST GROUP AND REHABILITATION MEDICAL ASSOCIATES Other
Administrative Director
1/2003 - 6/2008
A $7M medical services provider for acute and rehab adult inpatients in Boston's South Shore. Administrative Director Lead comprehensive administrative activities including daily operations oversight, professional revenue cycle management for over 50K annual claims, billing compliance within OIG guidelines, group KPIs, $200K bi-weekly payroll, provider credentialing, and scheduling. Evaluated ED flow and census volume to determine MD coverage. Oversaw program finances including budget, A/P, and extra support coverage. Supervised 3 direct administrative employees and 25+ providers.
•Grew 24/7 Hospitalist program to 3x its initial size in 5-year period.
•Achieved flawless $5M program transition of acute-care hospitalist group from private-practice physician model to hospital-based model.
•Slashed scheduling time 75% by creating and marketing innovative scheduling program
•Garnered 100% success rate for Medicare audits by effectively leading compliance program.

INTEGRATED HEALTHCARE INFORMATION SERVICES (Ingenix) Management Consulting
Senior Healthcare Information Analyst
10/2001 - 12/2002
~$10M consulting group for predictive modeling services for the healthcare industry. Senior Healthcare Information Analyst Delivered product research and development services by utilizing SAS and insurer claims databases to formulate predictive models of diseases. Fulfilled ad hoc service requests and assisted clients in determining modeling objectives. Developed reproducible fixed-price deliverables to enhance business growth.
•Enabled effective risk-level categorization to enhance healthcare resource allocation by spearheading development of highly predictive model of healthcare utilization patterns for musculo-skeletal disease patients.