● Turned around the lowest performing building in the company–a -$55,000 recurring monthly loss–and brought it to profitability in two months
● Increased revenue by 60% in three months, from $200,000 to $320,000 monthly
● Turned the lowest performing culture in the company, at a -76 NPS employee survey score, to a top quartile 57 NPS employee survey score in five months
● Support Nursing, Maintenance, Dietary, Activities, and Business Office Director level leaders to maintain budgets, accomplish 30-60-90 day goals, and improve our buildings culture and service daily
● Decreased patient outbounds 67% by increasing clinical standards and lowering missed/late meds by 98% over two months
● 100% passing rate from drop-in California state audits, keeping our healthcare facility HIPAA and Title 22 compliant
● Highlighted and Awarded at Pennant Group’s Annual Meeting as #1 “Owner” by CEO

● Saved $1MM Q1 by using regression analysis to create a new compensation structure for all sales groups
● Rolled out an entirely new 15-band compensation structure that included exempt/non-exempt employees across 100% of roles at Clearlink, creating over 200+ new roles and promotion opportunities
● Reduced company turnover 26% over 6 months by increasing merit based pay and tenure rewards by 3% to match market

● Increased employee engagement at the Muncie site from a company-wide low–17/100–to 58/100 in three months
● Successfully recruited to fill 26 empty machinist roles, previously unable to be filled for a period of 4+ months
● Completed a 12-week people analytics project analyzing the issue of belonging at Honeywell and presented findings to the C-Suite of the company, proposing $3mm in annual savings
● Brought sitewide communication into the 21st century, installing and running daily virtual communication monitors at 17 sites in the factory in order to relay information to the workers

Analyzed 250+ employee’s human capital data in Power BI, reporting weekly analytical insights directly to the CEO
▪ Led a project that fully integrated Paylocity and BSwift HRIS systems, saving $50,000 a year in working hours
▪ Ran quarterly market regression analyses to determine internal pay equity, impacting 95% of employee salaries
▪ Designed and launched all company-wide surveys for engagement and 30-day, 90-day, and annual performance reviews

▪ Single-handedly started an HR function from scratch for a multi-million dollar organization with 120+ workers across 3
continents; Streamlined performance management, HRIS, comp & ben, and other functions to align with company vision
▪ Provided HR counsel to C-Suite executives that drove financial results including reducing turnover by 40%, unemployment
cases by 70%, and saving 27% in 2019 Q4 payroll costs

Entirely in Korean, made all business decisions tied to international HR law, global payroll, employee relations, employee
engagement, benefit administration, and investment allocation for overseas medical and manufacturing markets
▪ Facilitated 100% of investigations for grievances, diversity & inclusion issues, and other disciplinary action, most notably
resolving a situation as a mediator between the CEO and CFO

Managed the recruiting, training, and day-to-day HR operations of 40+ employees
▪ Delivered monthly trainings and conducted 1-on-1 professional development meetings to 100% of employees
▪ Launched independent project surveying 100 past employees, revealing key insights that cut in half a brutal 50% turnover rate

Saved the firm $500,000 in human capital costs via HR consulting services