Functional Skills

Agile Software Development
Communications
Customer Segmentation
Employee Engagement
Employee Retention
Innovation Management
Leadership Development
Operational Efficiency
Operations Management
Organization Development
Performance Management
Risk Management
Talent Acquisition
Litigation Support
Business Operations

Software Skills

Workday

Certifications

PHRProfessional in Human Resources
SHRM-SCPSHRM Senior Certified Professional

Sector Experience

Business Services
Financial Services
Real Estate
Social & Public Sector
Technology

Languages

English

Notable Clients

Rippleworks

Fortune 500

Experience

Beaucoup Consulting Start-Up
Founder & Principal Consultant
3/2024 - Present
• Partnered with early-stage startups to build scalable HR frameworks, aligning talent strategies with business goals to support rapid growth, organizational agility, and development
• Spearheaded recruitment efforts to attract top-tier talent aligned with startup culture and objectives, resulting in improved team performance and accelerated scaling
• Developed and implemented strategic Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives that promoted a culture of equity and inclusion, strengthening the employer brand and driving a 35% increase in employee satisfaction and retention rates
• Optimized onboarding and training programs, reducing time-to-competency for new hires

Redfin Human Resources
Senior Program Manager, People and Culture
11/2022 - 10/2024
• Managed end-to-end employee engagement survey strategies, including vendor coordination, planning, execution, post-survey analysis, and action planning, achieved a 25-point increase in Net Promoter Score (NPS)
• Achieved results, including a 71% engagement rate with the semi-annual survey, a 44% increase in feedback capture from management, and the introduction of role guides, reducing job role misalignment by 17%
• Developed, led, and executed five agile talent programs, like 'Navigating Your Career' workshops, 'Performance Management' and 'Diversity Leadership Manager' training. Ensured data-driven effectiveness and fostered a culture of continuous improvement and innovation
• Spearheaded the revamp of role guides for Sales Managers and Program Managers, simplifying complex leveling and KPIs. Achieved an 85% improvement in role expectation clarity and optimized operational efficiency for performance reviews
• Developed and sustained career advancement resources and learning str

Redfin Human Resources
Human Resources Business Partner
6/2023 - 1/2024
• Managed the reduction of workforce for hourly employees and contractors, aligning with business goals while balancing thoughtful communication strategies for tough decisions and conversations, leading to enhanced organizational efficiency
• Created and aligned consensus among leaders on the strategy for a performance-driven culture, implementing actionable measures based on ongoing employee engagement survey feedback
• Expert in employee relations, leveraged legal degree to handle complaints, emphasized resolution, and fostered a positive workplace environment. Iterated on current processes and documentation to ensure up-to-date compliance practices pg. 2

Redfin Human Resources
Head of Emerging Talent & Industry Sourcing
3/2021 - 11/2022
• Led and mentored a team of 15 full-life cycle Recruiters, Program Managers, Sourcers, and Coordinators, reducing time-to-hire by 40% through streamlined and automation of processes within the applicant tracking system and interview competencies
• Developed comprehensive talent strategy aligning multi-year workforce planning with targeted recruitment campaigns to attract and retain 100+ engineering, product, and design across all levels and locations, addressing 25% attrition rate for Technology and Analytics organization's growth initiatives
• Implemented scalable sourcing workflows by creating measurable BI data dashboards, enhancing slating, achieving increased representation for technical teams, and achieving 100% slating for 80 IC1/ 150 Intern opportunities
• Analyzed data and presented talent insights to Executives, HR, and Engineering Leaders to address and improve the representation gap by establishing a measurable and robust diversity talent attraction initiative

Twitter Human Resources
Global Technical Recruiting Events Lead
7/2019 - 3/2021
• Led a team of 5 full-life cycle recruiters, achieving 20+ diverse senior-level hires and heightened pipeline engagement each year across G&A and Technology disciplines, along with a notable reduction in time-to-fill metrics from 60 days to 45 days and an increase in quality-of-hire from 90% to 100%
• Developed a virtual inclusion-centric Summit on "cultural awareness/lived experiences" and how to develop cross-functional skills for Twitter and Engineering, Product, and Design talent brands, all within a $2.5 million budget
• Drove data-driven EMEA and APAC diversity recruitment strategies, enhancing industry-level candidate diversity through impactful DEI relationships with ERGs and the DEIB Program Manager. Established key partnerships with LeadDev, AfroTech, WomenInTech, and LatinasInTech, positioning the organization as a top choice for underrepresented talent, resulting in a 55% increase in pipeline representation and a 35% increase in hiring attainment

Microsoft Human Resources
Senior Global Technical Recruiting Lead
12/2017 - 7/2019
• Led full life-cycle recruitment efforts for targeted schools, consistently exceeding annual hiring targets of 350 by partnering with on-campus organizations, faculty and staff, and alumni networks
• Managed D&I conferences (AfroTech, Out4Undergrad), resulting in 7 hires per event, 4,350 impressions, 230 engagements, and 15 hires for the Microsoft Student Partners program
• Stretch Project: Employer Branding Program Manager, designing Microsoft's University Recruiting landing page on LinkedIn and increasing the application rate by 45% from non-targeted universities