• Supported CEO to raise seed funding & established sales and operational frameworks to provide a foundation for the growth of the business

• Acted as the right hand to the SVP of Program Management & Operations turning strategy into actionable
plans, running department meetings/town halls and representing the SVP at cross-functional meetings
• Built a PMO from the ground up. Established a simplified Scaled Agile Framework (SAFe) process and
quarterly planning across CTO, Product and Operations to prioritize and align business outcomes
resulting in significant (36%) performance improvements in release predictability and velocity
• Drove the end-to-end go-to-market for all major features and new product launches. Scope of work included strategic direction on messaging and positioning, as well as accountability for all engineering, product, product marketing, marketing and enablement activities, timelines and deliverables
• Streamlined the product planning, release & go-to-market (GTM) process connecting long-range plans to
product releases, product roadmaps and release communications. Responsibilities included the fi

• Acted as the right hand to the VP of Product Management to connect strategy to operations, facilitate cross-functional initiatives and lead organizational change at the project and program level
• Established KPIs and ran the operational reporting cycle to manage Product and Engineering performance to identify opportunities for eficiency gains, and drive efective resource allocation to enhance overall productivity. KPIs included: Feature release velocity and predictability, bug volume and time to close, service level objectives for system availability and product downtime incident hours
• Aligned historically disconnected product and GTM stakeholders, gaining agreement on ownership and deliverables for over 200 annual product releases
• Created, implemented and executed a product planning framework that established a monthly and
quarterly cadence for planning and delivery across all Hootsuite product & product marketing teams. Result was 100% on time delivery of monthly product a

• Analyzed Klue's customer base, sales data, market positioning and competitive landscape to identify ideal customer profiles and opportunities to expand Klue's value proposition with the existing product
• Collaborated with marketing to refine messaging and outbound prospecting to increase lead volume and marketing conversion rates

• Established best practices and enablement programs, and trained Coupa internal teams and partners to successfully sell, implement and support Coupa CLM
• Developed and executed a playbook for transitioning acquired companies from standalone products to an integrated part of the Coupa Unified Suite
• Acted as a CLM subject matter expert for sales prospects and existing customers, with responsibility for ensuring alignment between the long term product vision, product roadmap and industry direction

• Developed systems and collateral that reduced sales cycle times, systemized software implementations and reduced the efort required to support existing customers
• Developed a sales pipeline and sold the Contractually SaaS product to mid-market and enterprise companies in an environment where Contractually had no brand presence
• Managed sales, customer success and support from startup through to acquisition

• Raised venture capital to fund product development and company growth
• Managed the initial proof of concept for Sales Prodigy with Dell

• Provided leadership and oversight for all initiatives and projects, ensuring strategic alignment with the social mission and goals of the organization
• Managed a culturally and professionally diverse team to successfully deliver complex projects for the European Union, the Rockefeller Foundation and the Canadian International Development Agency

• Led a team of software developers and non-technical staf to define and execute a product roadmap that supported direct and partner sales channels as well as an existing customer base
• Developed the beta version of a SaaS application that automated software code parsing and analysis for legacy application re-architecture projects

• Led the expansion into the North American market by successfully implementing essDocs for ExxonMobil
• Developed standard service oferings and supporting collateral that presented essDocs in a simple and easy to understand way
• Established systems and best practices that resulted in a 70% reduction in time to implement software for new customers