Functional Skills

Agile Software Development
Product Development
Project Management
User Research
Vendor Management
Artificial Intelligence
Business Communication
Data Analysis
DevOps
Machine Learning
Process Improvements
Product Strategy
Product Innovation
Requirement Analysis
Strategic Planning

Software Skills

AWS
Blockchain
C
Cloud computing
Linux
Microsoft Excel
Python
Trello
C++
Jira
Confluence
SELinux
Eclipse
Miro
BitBucket

Certifications

CSMCertified Scrum Master

Sector Experience

Automotive
Business Services
Financial Services
Media & Entertainment
Technology

Languages

English
Fortune 500
Top Consulting Firms

Experience

Bank of Nova Scotia Product Management / Strategy
Technical Product Manager
3/2024 - Present
● Prioritized DevSecOps product roadmap & feature backlog by application-focused, incremental deliveries to grow monthly Builds by 92% and Prod Deployments by 37%
● Introduced contribution model based on template driven pipeline for tenant teams to contribute templates and accelerate creating custom pipelines, delivering 50% more new feature deployments.
● Led product discovery for Policy Engine (EOPA), prototyped it using MVP for application security scans to reduce vulnerabilities by 45% month-over-month.
● Engaged senior executive leaders, external SaaS vendors, engineering leads and compliance stakeholders for product strategy, vision and roadmap, to reduce planning and audit iterations, thus improving solution delivery timeline.
● Skills: Azure, GCP (GCE, GKE), GitHub (Copilot, Actions), Bitbucket, JIRA, Confluence, Coupa, Policy-Engine (EOPA)

Multiple Clients Product Management / Strategy
PRODUCT MANAGER (CONSULTANT)
5/2022 - 5/2024
Led strategic product initiatives for diverse clients including TinyTech Studio (Remote), Blackberry Limited (Mississauga, ON), Kedar Consultancy Inc (Kitchener, ON), and STN Video (Victoria, BC):
● Conducted 1,000+ user interviews, creating 6 distinct player personas that drove a 33% increase in Install Conversion Rate.
● Led development of 6 high-impact features for an ML-based automotive edge computing platform, reducing time-to-value by 25%, a 20% decrease in support ticket volume, and 33% faster resolution times.
● Created and launched a 6-component MVP for pharmaceutical supply chain SaaS, achieving 85% user satisfaction and onboarding 60 beta clients to establish product viability and foundation for revenue.
● Strategically refined product backlog, decreasing system inefficiencies by 33% while improving Ad viewing completion rates by 50%, resulting in enhanced demand-side performance (Ad) of time inventory by 25%.

General Motors Engineering
SCRUM MASTER – PRODUCT DEVELOPMENT (ADAS)
4/2020 - 4/2022
General Motors of Canada (Canadian subsidiary of US-based company General Motors, employing 5000+ staff)
• Led the CI/CD pipeline fulfillment and conducted sprint reviews in close collaboration with strategic partners and 15 stakeholders (senior engineering and management leaders).
• Managed 4 senior developers, while executing a business-critical BEV platform product.
• Aligned product vision and roadmap with feature solutions and timely deployment.
• Accelerated delivery of project from 6 months to 3.5 months.
• Streamlined processes and successfully facilitated the Agile process by anticipating and identifying risks, developing timelines, and scoping work effort for battery electric vehicles (BEV).
• Effectively bridged the communication and collaboration gaps between two operating models (the Waterfall of the electrical engineering team, and Agile/Scrum of the software service team), securing expedited implementation of the diagnostic and prognostic software for critical prod

Ford Motor Company of Canada Product Management / Strategy
PRODUCT OWNER & LEAD DEVELOPER (CONSULTANT)
2/2018 - 12/2019
• Hired as development contractor, quickly advanced to a Product Owner and Lead Developer.
• Planned, estimated, and prioritized development of the sprint lifecycle through feature design for cross functional teams of 18 resources across 3 North American locations (Detroit, Ottawa & Waterloo).
• Made critical contributions in revamping of the HMI (Human Machine Interface) Service-stack, for the #1 selling vehicle in North America, while successfully accommodating accelerated product launch.
• Devised effective strategies for development and enhancement of infotainment middleware modules based on comprehensive CX/UX research and analysis.
OTHER EXPERIENCE

Freelance Consultant Information Technology
SENIOR CONSULTANT
2/2016 - 1/2018
Online Casino, iGaming & Blockchain

IGT Canada Solutions ULC Engineering
Senior/Lead Product Developer
7/2011 - 1/2016
Casino Game and Video Lottery Product Development

Aristocrat Technologies Engineering
SENIOR SOFTWARE ENGINEER
11/2009 - 6/2011
Senior Game Developer

Capgemini Engineering
SOFTWARE ENGINEER
12/2005 - 10/2009
Product Engineering and Development