Collaborated with department heads and subject matter experts to conduct a rapid needs assessment and skill gap analysis. Conducted stakeholder analysis to identify key individuals and groups affected by the upcoming IT learning projects. Facilitated stakeholder engagement sessions to understand concerns, expectations, and perspectives, ensuring their input was considered in project planning. Developed a comprehensive project plan, defining project scope, goals, deliverables and timeline. Established basic key performance indicators (KPIs) and prepared regular progress report highlighting achievements, challenges and upcoming milestones Identified, assessed, and managed project risks, and developed mitigation strategies to minimize their impact on project objectives. Allocated and optimized project resources, including personnel, equipment, and materials, to achieve project goals efficiently. Formulated a concise communication strategy outlining key messages, channels, and timelines. C

Developed the ERP implementation strategy in partnership with OCM lead addressing enterprise's business requirements for ERP deployment. Recommended and executed an optimal training deployment plan for 4 sites and 100 staff with a cost avoidance of $1 0k in travel cost Collaborated cross functionally with stakeholders & engineering team creating a sustainable long-term training practice Designed and implemented learning sustainment plan resulting in a 30% increase in user adoption.

Led the effective execution of two significant change initiatives, attaining an average 90% success in both ability and reinforcement within a 6-month period. Executed a thorough change process, covering impact assessment, stakeholder analysis, sponsor roadmaps, resistance management, communications, and knowledge transfer plans. Managed project team communications, tailoring them to the audience and utilizing appropriate channels and formats. Reported project status, risks, and milestones to various stakeholders, aligning teams and sponsors with varying skills and technical expertise. Designed and implemented content sustainment plan using OKR (objectives and key results) reducing effort duplication by 75% Led the transition of an in-person new hire development program to fully remote setup, maintaining the learning effectiveness at 80%. Led the design and development of diverse training programs, adeptly managing external stakeholders and ensuring project delivery.

Managed end to end training from needs analysis to evaluation of all all technical trainings within asset management Managed all aspects of project –planning, execution, design reviews, risk management, program implementation and evaluation Designed and implemented the first global accessibility eLearning with employee satisfaction of 85% Managed & supervised the intake process for content, upload & maintenance of the courses on iLearn LMS Increased use of Kirkpatrick L3 evaluations to 82% in one year and received an overall NPS score of 94 on business satisfaction Worked closely with the business partners, to consult and recommend appropriate training solutions Coached and mentored the team members to drive best practices and excellence in designing and developing efective learning solutions

Increased client retention to 94% in one year - providing need based innovative and engaging learning solutions Re-designed a global new hire program resulting in a 40% reduction in time to bill Designed a fully adaptive game-based training course for entry to mid-level software engineers that increased the certification success by 60% Redesigned an online certification curriculum and adapted learning materials to increase comprehension

Managed, designed, and developed multiple finance modules courses using blended learning approach Scoped, designed, developed range of technology-enhanced learning programs using Bloom's taxonomy and ADDIE Responsible for scripting, storyboarding, developing e-learning solutions using Captivate 9 and Storyline Developed and improved curricula, course formats and lesson presentations for diverse topics. Collaborated with instructing professionals, voice recording artists, film crew and photographers to create engaging, high quality, media-rich content Liaised with teachers and project managers to integrate the programs into their online systems Developed, deployed and maintained robust training programs accomplishing department and facility goals.

Developed simulation board games and experiential learning courses for diverse clients from finance to manufacturing Improved instruction methods for finance certification course using assessment tools and enhanced learning motivation via interactive instruction Designed an analytical game-based course for the emergency department personnel in a manufacturing company Managed, designed, and developed training materials in varied media (ILT and e- learning) through the entirety of project life cycle for diverse types of clients Designed and created engaging training courses; prepared storyboards, product designs and prototypes for ILT and online programs following ADDIE model Partnered with subject matter experts (SMEs) for global deployment of culturally responsive courses via online interactive methods

Conducted client needs assessments and developed learning solutions in alignment with business goals, fulfilling client requirements Scripted and storyboarded learning materials in collaboration with internal/external stakeholders Instructed adult learners on presentation development, team leadership and business writing. Created summaries, learning objectives, videos, formative and summative assessments for e-learning and classroom-based courses Designed and developed an online college science laboratory experiment by incorporating adult learning theories Liaised with the relevant LMS/IT teams for successful implementation and execution of the online course. Approached customers and engaged in conversation through use of effective
Designed and developed an online college science laboratory experiment by incorporating adult learning theories Liaised with the relevant LMS/IT teams for successful implementation and execution of the online course. Approached customers and engaged in conv

Coordinated the design and delivery of technical training programs for employees, ensuring alignment with organizational goals. Collaborated with subject matter experts to develop and update training materials, enhancing content relevance and effectiveness. Managed logistics for training sessions, including scheduling, venue coordination, and participant communication. Actively engaged with external training providers to bring industry best practices to the organization.

Led the implementation of a comprehensive onboarding program for new hires. Coordinated cross-functional training initiatives to enhance collaboration between departments. Supported implementation of Learning Management System (LMS) to streamline training administration and tracking. Fostered a culture of continuous learning by promoting and organizing professional development opportunities.