Jack Henry Acquired Payrailz in 2022

Led AI team of product mgrs./owners, data scientists, data analyst. Role expanded to include data insights & monetization.
• Led integration of Payrailz Fraud Monitor into JH payments platform with ~4000 clients.
• Created product positioning, sales messaging and GTM plan for Fraud Monitor within the Jack Henry Financial Crimes platform. Collaborated with Feedzai and evangelized AI topics to clients as a panel participant.
• Led transition of AWS Lex based conversational AI to Gen AI (AWS Bedrock).
• Evangelized Predictive and Gen AI via thought leadership sessions and advisory board.
• Pioneered and developed best-in-class Responsible AI risk and governance using AWS MLOps.

Reporting to the founder/CEO, led the AI team. Ideated, built ), launched and grew AI product portfolio. Owned all aspects – roadmap, development, go-to-market, P&L. Extensive stakeholder management, client engagement and board alignment.
• Launched real-time transaction fraud detection (Fraud Monitor) that stopped real-time payment fraud on all rails incl. ACH, FedNow, RTP, Venmo. Led all aspects - build, go-to-market and P&L; GA in June 2023, significantly exceeded projections, >= 98% fraud caught.
• 83% client adoption in 9 mo. Mitigated $MM potential FI fraud losses across Bill Pay, P2P, and bank-to-bank transfers.
• Launched machine learning based consumer and small business financial wellness (Action Insights) at multiple financial institutions with
● 50% conversion stats.
• Championed payments experience via conversational AI (chatbots) - from scheduling payments to personalized insights thus enabling CU/bank users proactively manage cashflow and savings.
● SABBATICAL Apr

Owned customer value prop, P&L, roadmap, and go-to-market strategy for the company's AI based credit risk analytics platform.
● PAGE 2
• Reporting to the startup CEO, led team of product manager/owners, and data analysts (12). Overhauled existing risk scoring through launch of deep learning AI based bankruptcy and non-payment risk scoring.
• Launched next gen AI driven Credit risk platform with best-in-class workflows, bankruptcy ratings, data visualization dashboards, portfolio analytics and actionable insights to 400+ commercial clients.
• Engaged in co-innovation with clients via product advisory council.
• Collaborated extensively with Experian and Equifax (3P partners) in going global – 225 countries.

Led mobile payments new product development for 3-product portfolio (reach - 4000 FIs, 20M users).
• Spearheaded mobile strategy and end-to-end product launch of an integrated next-gen mobile app: $13M incremental revenue for 2016.
• Defined firm's cross-border payment strategy, defined international remittances offering partnering with Visa on the OCT rails, developed economics and GTM plan with $12M incremental revenue.
• Led market analysis and developed business case and feature prioritization for Small Business (SMB) receivables and payables product that led to revamp of existing strategy.
• Led team of product managers, business analysts and UX Design. Liaised with marketing and sales, risk, fraud ops, and legal teams to ensure successful launch.

• As product manager of the firm's $100M legacy Credit risk analytics platform, led product rebuild and migration of 10K+ customers across customer channels targeting $7.5M incremental revenue.
• Managed agile development collaborating with multiple Dublin, Ireland based agile business analyst and tech teams on major product releases. Graduate Leadership Program
• Recruited into the selective Graduate Leadership Program, the firm's year-long leadership program for recent MBAs.
● Pursued full-time MBA Sep 2006 – May 2008

• Led development of a new portal (as part of IBM SWG global eBusiness transformation) focused on the small and medium business segment of IBM customers that license their IBM software. Conceptualized and implemented feature requirements and use cases.