At W.L. Gore & Associates, I serve as the Change and Communication Manager for the Quality Assurance Transformation program. My primary role is to lead change management efforts that support the reinvention of quality processes and the implementation of a global electronic Quality Management System (eQMS). I’m responsible for developing and executing integrated change and communication strategies, creating stakeholder engagement plans, delivering training and communications, and monitoring key adoption metrics.

I work closely with business and functional leaders to ensure that change initiatives are not only implemented but sustained over time. In addition to leading specific project-level change activities, I also coach and mentor team members on change management best practices, helping to build internal capability. Overall, my role blends strategic planning with hands-on execution.

At NFP Corp., as a Change & Communications Manager for Business Transformation.

I helped lead change for various projects. This included working with leadership on change management, communications, and training, specifically supporting Salesforce (Classic to Lightning for 1,500+ users) and other sales tools. I also partnered with HR on talent and HRIS upgrades, created training materials, and facilitated training.

While at Deloitte, I worked in Audit Transformation, starting as a Specialist and moving up to Senior Specialist in Change Management & Communications. I helped the audit teams with change – everything from planning and delivering communications and training to measuring how well changes were being adopted. I worked on some big projects, like implementing a new audit platform and Agile methods, and led initiatives like the Audit Innovation Challenge to get people involved in shaping the future of audit. Part of my job also involved creating best practices and training new team members.

At Healthfirst, I worked as a Change Management & Project Coordinator. I helped put change management plans into action to make sure changes went smoothly – getting employees to adopt new things, use them effectively, and minimize any pushback. I also managed change activities for different projects. I created processes for the project management office to make things run better and started a group for project coordinators to share knowledge and best practices. Additionally, I supported the team that decided on which projects to pursue by analyzing new projects and figuring out if they were ready to start.

In this role, I worked closely with the Internal Communications and Change Management teams to help plan and carry out activities and projects. I also handled typical office management ,such as onboarding/offboarding employees and consultants, coordinating office space, and setting up meetings and events. I managed the SVP's calendar and helped create guides for new hires and created and implemented the department's first intranet site.