Launched and scaled mental health startup to 4 locations, leading the strategic vision, implementing innovative treatment frameworks and securing substantial investment for regional growth Orchestrated market analysis and site selection strategies, overseeing everything from lease negotiation to facility design and construction plans Developed brand voice and design, agency website, and all marketing materials Created all policies, protocols and operational plans for outreach, call center, admissions, clinical, marketing, and human resource functions across the agency Established comprehensive operational systems for all agency systems, integrating clinical excellence with efficient business practices across all departments

Recruited for turnaround to prepare for expansion, create efficiencies, organize infrastructure, and complete marketing rebranding Revolutionized agency marketing strategy with fresh branding elements including new logo, tagline, mission statement, and building design Completed business plan and design elements for building expansion Engineered compliance frameworks aligned with Joint Commission standards, optimizing operational protocols and risk management procedures Modernized clinical program, optimizing time and billing elements to meet payor and patient expectations Implemented KIPU and revised all admissions protocols

Recruited for residential healthcare facility turnaround, achieving 99% state audit compliance while reducing quarterly expenses by 20% through operational efficiency improvements Spearheaded facility rebranding initiative, driving market reach expansion and modernizing service delivery for enhanced client engagement Renovated 7 historic victorian buildings, coordinating with all vendors and contractors Optimized residential treatment programs through data-driven decisions, resulting in increased census and successful company sale at premium EBITDA multiples Revolutionized program development across residential and outpatient services, implementing sustainable systems for long-term operational excellence Managed seamless pre and post-merger integration, maintaining complete staff retention while optimizing
service delivery across treatment programs

Implemented data-driven treatment protocols for daily clients, leading to 40% revenue growth while maintaining exceptional care standards Spearheaded satellite treatment facility expansion, resulting in tripled patient census through strategic program development and community outreach Optimized treatment protocols and operational workflows, enhancing service delivery efficiency and patient care standards across all program segments Orchestrated program scalability initiatives, streamlining client intake processes while maintaining high quality care standards Pioneered evidence-based treatment methodologies, fostering sustainable recovery outcomes through integrated care approaches

Oversight and development of more than $4 Million in programming including Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), Outpatient Programming, and special contracts for clients in our Adult Addictions Programs Pioneered first Suboxone clinics, implemented evidence-based curriculums across units, drastically improving client engagement and treatment outcomes Optimized operational efficiency through data-driven restructuring, reducing overtime from 13% to under 1% and no-show rates from 50% to 20% Transformed underperforming state contract from corrective action to exceeding expectations through systematic process improvements and quality initiatives Orchestrated comprehensive unit reorganization, enhancing service delivery and staff engagement across three locations while maintaining regulatory compliance

Coordination and management of evidence-based community corrections programs Managed 2 program acquisitions and 1 new contract implementation, meeting funder timelines from contract award to operation, including facilities, contract management/ negotiation, hiring, physical plant, and program implementation. Managed day-to-day scheduling, training and supervising of program staff and supervisors who oversaw more than 700 clients. Ensured program compliance with CSSD regulations and procedures, receiving "level 1" status and exceeding program outcomes. Contracted by the state of CT to develop and teach a leadership training course for Judicial employees entitled, "Creating a Culture of Leadership."