• Facilitate product training virtually to representatives and distributors and customers.
• Assess current training tools and programs, review future needs, and make recommendations.
• Design and Develop training content appropriate for better success and understanding of the product usage and specifications.
• Implement improvements on training content.
• Assess current evaluation process for estheticians working and selling the Clayton Shagal products.

• Assessed and reviewed existing training documentation on the 3 main in-house software modules utilized by end users/customers.
• Provided recommendations for design and development to technical team on revamp of documentation and training flow for end users.
• Created and delivered training session on best practices for document consistency throughout all modules for end users/customers.

• Assessed needs for clients’ corporate training.
• Created proposal tailored to clients’ needs and assisted clients in decision making process.
• Assigned instructors on chosen training programs.
• Communicated with clients on logistics and follow-up post trainings.
• Facilitated events and/or training classes when needed.

• Communicated with clients and discussed and confirmed needs for training.
• Organized training sessions and events with clients.
• Traveled to clients’ sites to facilitate corporate training and team building events.
• Facilitated Public Speaking Classes in assigned territory (California, Arizona, Nevada, Texas mainly)

• Evaluated and implemented cross-training between key roles for future promotions and employee retention.
• Trained employees and managers on new performance review process.
• Trained managers on recruitment process.
• Participated in needs assessments, pre-screening, sourcing, interviewing, background checks, hiring decisions with hiring managers.
• Collaborated with hiring managers to achieve hiring goal (hired 70 people in 2007).
• Established relationships with technical schools

• Recruited touring employees internationally (logistics, technical, costumes, kitchen, office).
• Participated in needs assessments, pre-screening, sourcing, interviewing, background checks, hiring decisions with hiring managers (remote).
• Trained managers on recruitment process and interviewing methods.

• Hired manufacturing, professional, and technical employees (from sourcing, interviewing, and on-boarding or exit interviews).
• Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company’s objectives.
• Maintained and update records of personnel documents.
• Supervised 2 recruiters.
• Followed up on health and safety cases.