Functional Skills

Project Management
Digital Transformation
Go-to-market Strategy
Revenue Growth
Financial Modeling
Employee Engagement
Customer Relationship Management
Leadership Development
Benchmarking
Business Analytics
Business Development
Business Operations
Business Unit Strategy
Change Management / Org Design
Strategic Planning

Software Skills

Dynamics 365
G Suite
Google Analytics
Microsoft PowerPoint
Microsoft Excel
Microsoft Word

Sector Experience

Business Services
Financial Services
Social & Public Sector
Technology
Travel & Hospitality

Languages

English
Spanish
Arabic
French
Big 3 Consulting (MBB)
Big 4 Accounting
Top Consulting Firms

Experience

Modern Zenith Corporate Strategy & Development
ADVISOR TO THE Chief Executive Officer
5/2023 - Present
• Established, trained and empowered go-to-market strategy and sales team to drive 3x sales within 6 months
• Built 2 core international supplier relationships valued at annual sales of USD +4M
• Drove internal digitalization strategy minimizing operating cost activities by 40% in value

Connecting Travel Management Consulting
STRATEGY LEAD
7/2024 - 10/2024
• Designed a USD $3M Regional Hosted Buyer market for +500 delegates across 14 target source markets aligned with Vision 2030 country targets on tourism visit, spend and NPS KPIs including a forward-looking 3-year strategy
• Established global buyer and local supplier sourcing strategies, end-to-end journey crafting, sponsorship packaging, event KPIs and ROI considerations, stakeholder management, content and thought leadership offerings

The Family Office Company Corporate Strategy & Development
CHIEF EXECUTIVE OFFICER
5/2022 - 4/2023
• Drove sales performance and activity by 6x across 6 months; Net Income growth of 3x compared to previous year
• Institutionalized basic office processes and Relationship Management function, including restructuring of core leadership and RM teams, hiring of requisite functions, aligning inter/intra-office SLAs to improve efficiency
• Reported quarterly to the Board of Directors and established strategy and stretch targets for the year
• Established measurement discipline and transparency on financial productivity, office performance and the link between budgets and the path to goal achievement;
• Built localized functions to increase independence from head office, minimize leveraged risks, and increase co development and collaboration amongst global offices

The Family Office Company Product Management / Strategy
Co-Head Project Management Office
11/2021 - 4/2022
• Organized the "Digital Family Office" team bringing together Front-end/Back-end programmers, product owners, scrum masters, UX/UI, and content developers to function systematically across an internal strategic MVP
• Development and roll-out of year-long Leadership Program for Senior and High Potential leaders across global offices
• Co-led the 5 year group-wide strategy development, including roll-out and metric tracking for all unit heads

Mirum – a Walther Thompson Company, WPP Management Consulting
DIGITAL PROGRAM DIRECTOR
2/2020 - 10/2021
• Drove +25% revenue growth in 2020 for largest regional client, uplifted client satisfaction ratings by +67%
• Led the consumer-facing digital transformation for a leading bank in the region through its commercial channels (website, social media, internet, and mobile banking); including Sitecore CMS process and management (USD +3M)
• Facilitated data integration and centralization through change management principles across different departments, agencies, and sources to increase transparency across KPIs and success rates of all digital channels
• Managed UX/CX team on mobile uplift of 2 key banking apps: +20% YoY digital adoption and global market growth
• Designed and built client's Mobile Payments' arm with greenfield infrastructure for digital marketing

STEP Enterprise Start-Up
PROGRAM MANAGER
10/2019 - 2/2020
• Designed and ran USD $150k, 5-month, regional mobility & smart cities pitch competition for Volkswagen Group delivering +200% in total talent convened, network building, social media, workshop & training, logistics & creatives
• Created a regional landmark Customer Experience (CX) event for a Saudi based client for +500 C-level members

McKinsey & Company Management Consulting
STRATEGIC PROJECTS MANAGER & DEPUTY CHIEF OF STAFF
8/2016 - 4/2019
• Owned and structured Public Sector & Healthcare practice client capability building, priorities & operating model, community establishment, knowledge dissemination, and social media campaigns
• Built internal Risk & Compliance division for client activity in the region; developed governance structure, training & awareness for leadership and office functions; led diverse team with syndication amongst local and global leadership
• Led the agile development, integration, and roll-out of two iOS applications (USD +1.5M investment) for internal and client team use for 500+ users in 7 offices and 6 countries; sprint planning and continuous product renewal
• Managed global partnerships aligned across Finance, Communications and Client Development functions

McKinsey & Company Management Consulting
SENIOR ASSOCIATE
11/2014 - 8/2016
• Established a new segment offering for a leading bank in the region helping the client target USD +165M untapped potential, onboarding a program head, product package development, market analysis & annual targets
• Captured USD +80m procurement savings & developed network sourcing strategy for a leading GCC telecom provider
• Restructured the collections, risk & data departments to recover a USD +175M leakage for a leading GCC bank
• Developed a Corporate Academy for a leading Retail & Entertainment Conglomerate catering to +40k employees
• Designed a national transportation strategy for public sector providing mobility solutions to ~10M individuals

McKinsey & Company Management Consulting
Business Analyst
4/2012 - 5/2013
· Performed a sales push initiative for the affluent market in the retail division of a major bank in Qatar including analysis of market gap & demand and leading 10 branches to increasing market share by a value of USD +60M
· Set the 3-year strategy, regulatory architecture & developed C-suite incentive scheme for a leading telecom operator
· Built a non-profit incubator for Science & Technology entrepreneurs in the GCC

PricewaterhouseCoopers (PwC) Management Consulting
Financial Consultant - Deals
12/2009 - 1/2012
· Completed Business valuations, Market and Feasibility studies, financial due diligence, governance and IPO readiness, financial modeling, SWOT, IRR, NPV, etc.; in automotive, healthcare, hospitality, real estate and manufacturing.