Functional Skills

Audit Readiness
Change Management / Org Design
Clinical Operations
Clinical Research
Communications
Compliance and risk
Good Clinical Practice (GCP)
Leadership Development
Operations Management
Process Improvements
Regulatory Compliance
Revenue Cycle Optimization
Risk Management
Strategic Planning

Software Skills

DocuShare
DocuSign
Dropbox
Epic EMR
Google Docs
Internet Explorer
iPhone
Meditech
Microsoft Access
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Visio
Microsoft Word
Outlook

Sector Experience

Healthcare

Experience

Susan Thomas Healthcare Consulting, LLC Management Consulting
Healthcare Compliance Professional
8/2023 - Present
As a seasoned healthcare consultant, I have a track record of working with organizations on complex regulatory and operational issues, such as compliance program development and oversight, revenue cycle management, denial and appeal response methods, HIPPA and Part 2 privacy process development, and oversight of physician and other referral source arrangements. I have the ability to understand and translate client needs into effective processes in order to maximize resources. I find inspiration in yoga, family, nature, music, and farm animals.

PYA, PC Management Consulting
Healthcare Compliance Senior Manager
3/2015 - 8/2023
Healthcare compliance, privacy, and security consultant, specializing in compliance and privacy program development and implementation. Assist clients in ongoing compliance and privacy program responsibilities, such as program oversight, policy and procedure management, auditing and monitoring, training and education, issue identification and reporting, corrective action plans.