Co-founded Producore to address the structural gap between product strategy and engineering execution. Created and deliver the firm’s core delivery frameworks: Requirements Maturation Flow (RMF), PKB-Driven Development (PKBDD), and a suite of BDD-based programs. These systems reduce rework, clarify scope, and support the delivery of high-stakes capabilities with traceability and confidence. Serve as a fractional product and delivery architect for clients across finance, media, telecom, and embedded systems. Design maturity models, coach cross-functional teams, and implement readiness and completion gating practices. These frameworks were deliberately architected to also support the longer research and design cycles of UX and UI design teams—ensuring they're no longer treated as downstream add-ons—without losing agility. Producore practices enable truly testable, traceable, and sustainable scope across the full product lifecycle.

Founded Redshift Agility, LLC as an independent consulting practice focused on delivery transformation, capability modeling, and behavior-driven requirements. Between 2018 and 2022, led engagements across finance, embedded systems, and telecom, including work for AgFirst, Wind River, and DirecTV (via subcontract). While my primary consulting work is now delivered through Producore, Redshift Agility remains active as a personal LLC and legal entity for selected solo projects and professional affiliations.

Served as a senior consultant in the Business Agility Practice, helping enterprise clients across telecom, finance, and healthcare adopt Lean, BDD, capability modeling, and systems thinking to solve delivery breakdowns. Trained and coached teams from executives to developers on creating clarity of requirements and delivering thin, testable slices of business value. Led SAFe adoptions, facilitated PI Planning, and ran Inspect & Adapt workshops. Authored 9 training courses on product maturity, Agile roles, and delivery mechanics. Contributed extensively to internal curriculum, including the company’s 13-week Scrum Master coaching academy and the public Fujitsu case study. Brought a systems-level perspective to all engagements, focusing on traceability, alignment, and measurable improvement across product and engineering domains.

Led Concur’s enterprise Agile transformation initiative, embedding Lean Startup principles in executive and product management teams, and deploying Hyperproductive Scrum practices across global development teams. Created company-wide training programs, maturity-based coaching systems, and role-alignment frameworks to drive delivery predictability and sustainable velocity. Developed and implemented custom Scrum metrics, introduced readiness criteria for backlog grooming, and restructured the relationship between Scrum team velocity and executive capacity planning. Collaborated with tool providers (Rally, VersionOne, Atlassian) to support the transformation. Served as both coach and architect, bridging operational needs and strategic delivery models.

Led the Agile transformation of Nordstrom's eCommerce division. Originally brought in as a consultant, later transitioned to internal leadership to continue driving the transformation. Designed and rolled out a customized SAFe framework ("NSAFe") across 12+ Scrum teams in Seattle and India. Managed the Agile Coaching Team, introduced maturity metrics for team health and organizational agility, and developed a capacity planning framework that integrated team velocity with financial and portfolio planning. Established capital tracking practices tied to story points for R\&D tax accounting. Provided executive training and division-wide coaching on Scrum, Agile product management, estimation practices, and the roles of Product Owner and Scrum Master. Extended support to other Nordstrom divisions, aligning practices across business ownership, engineering, and strategic product functions. Focused on enabling strategic agility through systems-level improvements and grounded implementation.

Owned product specifications and delivery coordination for a cross-carrier mobile content and app distribution platform. Recruited to establish the PMO within a newly formed product development group and design an agile SDLC tailored to internal development and external delivery constraints. Defined interface protocols and planning models connecting engineering, sales, product, and support. Directly managed design and delivery of a new SMS Campaign Management product across three distributed Scrum teams (US, Netherlands, Ukraine), introducing agile practices and clarifying ownership structures. Conducted internal training for PMs and engineers to adopt the new SDLC and led multiple cross-functional product initiatives to stabilize program delivery and accelerate time to market.

Directed engineering teams responsible for CRM and directory systems including Switchboard.com and Superpages.com, supporting over 114 million business and residential records. Managed 12 software engineers across feature development, automation, and roadmap execution. Oversaw the migration of Switchboard.com from InfoSpace’s legacy framework to Idearc’s SuperPages platform, coordinating six distributed teams. Trained the Scrum Master and Product Manager to stabilize team cadence and roadmap execution. Introduced a cross-functional architecture review group to reduce rework and improve delivery throughput. Championed team structure improvements that resulted in faster coding cycles and improved system maintainability. Maintained focus on architectural clarity, data integrity, and delivery efficiency.

Managed internal data tooling and services for InfoSpace’s local search and directory platforms. Oversaw a team of senior software engineers responsible for content management frameworks, search relevancy, and data infrastructure. Led initiatives to improve performance and reduce costs, including the implementation of a Geo-Code Repository that saved over $180,000 in licensing fees. Created a business name aliasing engine to enhance search result accuracy, and spearheaded improvements in SQL Server infrastructure. Worked cross-functionally with engineering, product, and business stakeholders to refine the technical roadmap. Brought product sensibility to IT leadership, balancing delivery support with infrastructure stability and operational clarity.