Software Skills

Microsoft Office
Microsoft PowerPoint
Microsoft Project
Microsoft Excel
Microsoft Word
Microsoft Visio
Outlook
Google Sheets

Sector Experience

Business Services
Financial Services
Healthcare
Media & Entertainment
Retail

Languages

English

Experience

Crawford Consulting, LLC Management Consulting
Owner / Lead Consultant
11/2007 - Present
Leveraging industry and leadership experience and relationships, launched a consulting practice that provided both direct and contracted services. Worked in partnership with an executive consultant firm. Clients served include a mix of international and domestic; primary industries covered are Healthcare, Consumer Electronics and Retail. Also was heavily involved in development of business startup of a retail services operation as a subsidiary of the firm.

North Highland Management Consulting
Principal
2/2014 - 4/2015
Recruited to develop a Retail consulting practice in an emerging market office. Provide consulting, executive coaching, thought leadership, subject matter expertise, and program management for clients of North Highland Worldwide on a variety of initiatives designed to help increase their industry market share. Responsible for account strategy, development, and management for the market.

Best Buy Co., Inc. Operations
Senior Director - Best Buy For Business
9/1988 - 7/2007
Advanced through promotions throughout tenure with Best Buy, culminating in responsibility for launching a new business within the organization. Challenged to grow market share, increase profits, and enhance the customer experience through the use of retail and direct sales strategies. Manage and mentor 26 direct reports (District Business Sales Managers) responsible for direct supervision of sales force and support of 300 retail locations.